Telephone Support
7 days ago
Job DescriptionTelephone Support Your new company You'll be supporting an international manufacturing specialists' Bristol office with Technical Customer Service Support. Work Pattern On site BS32, 37.5hrs a week Your new role As a Telephone Support Technician, you will be the first point of contact for customers, providing expert assistance and ensuring the smooth operation of hospitality machines. Deliver technical support via phone and email. Maintain and support customer service contracts. Diagnose and resolve complex technical issues. Complete and maintain accurate call log forms. Report and improve records using Microsoft Dynamics. Prepare and update technical documentation for internal and customer use. Collaborate with internal teams to resolve reported issues promptly. What you'll need to succeed Technical aptitude with a solid understanding of electrical, mechanical, and hydraulic systems (doesn't have to be professional, education or hobbies that provide you with this knowledge are considered). Excellent communication skills in English, both written and verbal. Confidence in delivering excellent customer service. Strong organisational skills and the ability to multitask in a fast-paced environment. Team-oriented mindset with a commitment to continuous improvement. Proficiency in Microsoft Dynamics and MS Office. What you'll get in return Chance to join an international corporation. Free on-site parking. Enrolment in the company's annual bonus scheme. Relaxed work environment and team culture. Chance to develop your technical skills in a professional environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4739507
-
Telephone Support
2 weeks ago
Bristol, United Kingdom Hays Business Support Full timeYour new company You'll be supporting an international manufacturing specialists' Bristol office with Technical Customer Service Support. Work Pattern On site BS32, 37.5hrs a week Your new role As a Telephone Support Technician, you will be the first point of contact for customers, providing expert assistance and ensuring the smooth operation of hospitality...
-
TELEPHONE SUPPORT TECHNICIAN
2 weeks ago
Bristol, United Kingdom Michael Page Full timeWe are looking for a Telephone Support Technician to provide excellent customer support within the industrial and manufacturing sector. The role requires a focus on resolving technical issues efficiently and effectively via telephone communication. Client Details This role is with a medium-sized organisation operating within the industrial and manufacturing...
-
TELEPHONE SUPPORT TECHNICIAN
1 hour ago
Bristol, United Kingdom Page Personnel Full timeBrand New Role with Excellent BenefitsFree Parking On Site & Full Training ProvidedAbout Our ClientThis role is with a medium-sized organisation operating within the industrial and manufacturing sector. The company is committed to providing high-quality products and services while maintaining a professional and supportive work environment.Job...
-
Telephone Support and Diagnostics Technician
2 weeks ago
Bristol, United Kingdom Pertemps Bristol Industrial Full timeTelephone Support TechnicianLocation: Bristol -Bradley Stoke, BS32Salary: £28,000 per annumHours: 37.5 hours per week, Monday – FridayContract: Full-time, Permanent - Immediate Start(Onsite role)About the RolePertemps Technical are recruiting on behalf of our client for a Telephone Support Technician to join their busy service team. You will be the...
-
Telephone Support
7 hours ago
Bristol BS QE, United Kingdom Coffetek Full timeJob OverviewWe are seeking a dedicated and professional individual to join our After Sales Team providing technical support via telephone and email to our customer base.The successful candidate will have exceptional customer service skills and a solid understanding of basic electrical principles.If you are tech savvy, a quick learner and good at problem...
-
Registered Telephone Counsellor
1 week ago
Bristol, United Kingdom Axa Full time**Description**: We have several exciting opportunities for Telephone Counsellors to join us on a permanent or fixed term basis to suit your commitments elsewhere. You’ll work from home with the requirement to travel to our Glasgow office approximately twice a quarter, travel expenses will be covered by AXA. This role does not include delivering on-going...
-
IT Helpdesk Support
1 week ago
Bristol, United Kingdom Refresh Support Ltd Full time**IT Helpdesk Support | North Bristol | Full Time | £22,000 - £26,000 depending on experience** Our client is a successful and growing IT Managed Service Provider offering outsourced IT services to UK-based businesses. The helpdesk is often a busy environment, so you will need to be able to work on your own but be aware of what is going on within...
-
Customer Relations Assistant
4 days ago
Bristol, United Kingdom International Telephone Products LTD. Full timeOverview Join International Telephone Products LTD. as a Customer Relations Assistant. You will be the friendly face and supportive voice that turns challenges into solutions and visitors into lifelong fans. What You’ll Be Doing Day To Day Working on our checkouts and returns desk to support customers in a timely manner. Greeting and welcoming customers...
-
Telephone Account Manager
2 days ago
Bristol, United Kingdom Aviva Full timeTelephone Account Manager Location: Sheffield and Bristol Starting Salary: between £36,000 to £41,000 (depending on location, skills, experience, and qualifications) This is a great job for someone who loves building relationships and driving results. If you enjoy connecting with advisers, influencing decisions, and making a real impact, this role is for...
-
Telephone Support Adviser
34 minutes ago
Bristol, United Kingdom Adecco Full timeRole : Office based Monday to Friday, 37.5 hours per week Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding to these within the agreed target time and meeting any agreed personal targets. To diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the...