Customer Service Coordinator
3 days ago
Customer Service Coordinator - Yorkshire Do you excel at juggling priorities, communicating clearly, and making customers feel valued? If yes, this role is perfect for you Within this position it is essential in ensuring our customers receive an exceptional aftercare experience and that all enquiries are managed efficiently and professionally. In this role you will - Monitor and manage both your personal email inbox and the shared Customer Service department inboxRecord and maintain accurate logs of all customer and contractor communications, including telephone calls and emailsTrack customer issues and update all records to ensure accurate and timely reportingCoordinate and schedule diaries for Customer Service OperativesAllocate works appropriately across Customer Service Operatives, site teams, and contractors to resolve issues in new customer homesOrganise materials and resources ahead of scheduled works, ensuring availability both in-store and on-siteProcess purchase orders, invoices, and manage any contra-charging requirementsOversee contractor performance and report any inadequate outcomes to the Customer Service ManagerEnsure reasonable and timely remediation timescales for customers and maintain regular communication throughout the processAddress and escalate unresolved or unsatisfactory customer issue resolutionsEnsure the out-of-hours service and associated reporting run efficientlyMaintain complaint logs and provide weekly updates to senior managementAcknowledge and respond to customer complaints within agreed SLAsMaintain surveys, reports, and documentation received from contractors and external bodiesUphold a professional standard when dealing with internal teams, external partners, and customersAbout you - Experience in a similar role within a housebuilding organisation is desirableQualified by experienceStrong organisational abilities with the capacity to prioritise workload effectivelyAble to work independently and collaboratively as part of a teamExcellent written and verbal communication skillsAbility to work well under pressure in a fast-paced environmentInitiative-driven, with strong problem-solving skillsHighly motivated and an excellent communicatorProfessional, reliable, and committed to delivering exceptional customer serviceWe believe Harron Homes is a place for everyone, no matter where you come from, what you look like or how you identify.Please note due to the volume of applicants, if you have not heard from us within 14 days, please accept this as confirmation that we will not be progressing with your application further on this occasion
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Customer Service Coordinator
4 days ago
Morley, Leeds, United Kingdom HARRON HOMES LIMITED Full timeCustomer Service Coordinator – YorkshireDo you thrive on keeping things running smoothly, supporting your team, and making customers feel heard? Then this role within our Customer Care team in our Yorkshire region might just be looking for youAt Harron Homes, we build more than homes – we build experiences. And our Customer Care team plays a huge role in...
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Customer Service Coordinator
1 week ago
Morley, United Kingdom HARRON HOMES LIMITED Full timeCustomer Service Coordinator - Yorkshire Do you excel at juggling priorities, communicating clearly, and making customers feel valued? If yes, this role is perfect for you! Within this position it is essential in ensuring our customers receive an exceptional aftercare experience and that all enquiries are managed efficiently and professionally. In this role...
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Customer Service Coordinator
3 hours ago
Morley, United Kingdom HARRON HOMES LIMITED Full timeJob DescriptionCustomer Service Coordinator - Yorkshire Do you excel at juggling priorities, communicating clearly, and making customers feel valued? If yes, this role is perfect for you! Within this position it is essential in ensuring our customers receive an exceptional aftercare experience and that all enquiries are managed efficiently and...
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Customer Care Coordinator
3 days ago
Morley, United Kingdom TSR Full timeAre you experienced in Customer Service, Planning and Scheduling in the property or construction sector? Looking for a new role in a growing company who can offer you plenty of chance to progress in your career? Then this role might be for you.. TSR are recruiting for a Customer Care Coordinator for our client, a well-established, industry leading...
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Customer Care Coordinator
5 days ago
Morley, United Kingdom TSR Full timeCustomer Care Coordinator | Yorkshire | £DOE We are recruiting for a Customer Care Coordinator to join our clients Customer Services department on a full time, permanent basis. Our client is a high-end Housebuilder and you must have relevant experience within the new homes sector to be successful. On a daily basis you will be; - Liaising with...
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Customer Service Coordinator
1 week ago
Morley, West Yorkshire, United Kingdom HARRON HOMES LIMITED Full timeCustomer Service Coordinator - Yorkshire Do you excel at juggling priorities, communicating clearly, and making customers feel valued? If yes, this role is perfect for you! Within this position it is essential in ensuring our customers receive an exceptional aftercare experience and that all enquiries are managed efficiently and professionally. In this role...
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Project Coordinator/Customer Liaison
2 weeks ago
Morley, United Kingdom Green Carbon Talent Full timeAbout Us Our Client is a forward-thinking organisation specialising in domestic retrofit, supporting households in reducing energy consumption, lowering costs, and achieving net zero ambitions. Their mission is to deliver high-quality retrofit services across the UK, enabling a greener and more sustainable future. Role Overview As Project Coordinator...
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Hybrid Insulation Projects Coordinator
2 weeks ago
Morley, United Kingdom Green Carbon Talent Full timeA forward-thinking organisation is seeking a Project Coordinator and Customer Liaison Officer in Morley, UK. This hybrid role involves managing projects and providing customer support from the office and in the field. Key responsibilities include validating information, coordinating installations, and ensuring customer satisfaction. The ideal candidate will...
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Complaints Coordinator
2 weeks ago
Morley, United Kingdom Greenbean Full time**Complaints Coordinator -£24K** **Full time, permanent opportunities** Time for a new challenge? Ready to try something different? That’s exactly what you’ll get when you join us in our award-winning contact centre in Morley (near Leeds). Ensuring customers consistently receive a world class customer experience, you will have the opportunity, if you...
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Project Coordinator
1 day ago
Morley, United Kingdom Edwards & Pearce - Doncaster Full timeProject Coordinator **Salary**: £23,000-£25,000 Benefits: On site parking, 24 days holiday + stats, friendly working environment Location: Morley, Leeds A brilliant opportunity for a project coordinator to join a growing manufacturing company with a friendly culture in Morley, Leeds. This is a brand-new role due to company growth, and you will be joining...
