Senior Technology Support Analyst
2 days ago
Job DescriptionSenior Technical Support AnalystLondon | Full-time | Permanent (Office-based)The RoleThe Senior Technical Support Analyst is a hands-on position that combines technical expertise with strong communication skills, ensuring the delivery of high-quality IT service in a professional environment. Acting as the senior escalation point for technical issues, you will oversee first and second-line support, coordinate workloads, and deputise for the Regional IT Manager when required.Key ResponsibilitiesProvide on-site first and second-line support, acting as the senior technical resource for the London officeEscalate and resolve complex or high-profile technical issues promptlyAssist with managing team workload, ticket queues, and IT coverage; deputise for the Regional IT Manager when neededSupport regional offices, including occasional travel for projects or coverageDeliver weekly reports and maintain accurate documentation within the firm's ticketing systemConfigure, build, and deploy firm-standard laptops; manage loaner and hot-swap equipmentMaintain and update hardware inventory and oversee workstation setups for new hires and visitorsSupport mobile devices (iOS and Android) under Intune management, as well as remote access and MFAProvide audio-visual support for meetings, videoconferencing, and teleconferencing setupsInstall, test, and maintain hardware and software applicationsMentor junior team members and contribute to knowledge sharing within the IT teamAbout YouPrior IT support experience in a professional office environment (legal sector preferred)Strong knowledge of desktop, laptop, mobile device management, and AV technology setupsHands-on experience with hardware/software installation and troubleshootingExcellent organisational skills with the ability to manage multiple prioritiesThis is an excellent opportunity for a motivated IT professional who thrives in a fast-paced environment and enjoys taking ownership of technical challenges while delivering exceptional client service.Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.
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Senior Technology Support Analyst
3 weeks ago
London, United Kingdom Law Support Full timeWe are currently recruiting on behalf of a highly regarded US law firm, to assist them in their search for a new Senior Technology Support Analyst. This is a new role in their London office, to work as part of their highly collaborative team, whereby the successful applicant will be responsible for covering both first and second-line IT support for the whole...
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Senior Information Technology Support Analyst
4 weeks ago
London, United Kingdom US Law Support Full timeWe are currently recruiting on behalf of a highly regarded US law firm, to assist them in their search for a new Senior Technology Support Analyst. This is a new role in their London office, to work as part of their highly collaborative team, whereby the successful applicant will be responsible for covering both first and second-line IT support for the whole...
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London Area, United Kingdom US Law Support Full time £40,000 - £65,000 per yearWe are currently recruiting on behalf of a highly regarded US law firm, to assist them in their search for a new Senior Technology Support Analyst.This is a new role in their London office, to work as part of their highly collaborative team, whereby the successful applicant will be responsible for covering both first and second-line IT support for the whole...
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Senior Governance Analyst
3 days ago
Greater London, United Kingdom Senior Governance Analyst near London, UK Full timeJob Description Senior Data Governance Analyst - Informatica - London (hybrid / remote) Overview Are you a seasoned Data Governance professional with a passion for driving data innovation and enhancing data fluency. We are seeking a dynamic Senior Data Governance Analyst to join our forward-thinking team. This role is pivotal in implementing our Data...
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Senior Technology Support Analyst
2 weeks ago
London, United Kingdom Just IT Full timeSenior Technology Support Analyst (Hybrid) - ____________________ Location: Wood Street (Central London) **Salary**: £35,000 - £40,000 - ____________________ Are you an experienced IT Support Analyst looking for a next step in your career? We are currently working with a well-established accountancy in Central London, they are looking for a Senior...
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Senior Governance Analyst
1 week ago
London, United Kingdom Senior Governance Analyst near London, UK Full timeJob DescriptionSenior Data Governance Analyst - Informatica - London (hybrid / remote)OverviewAre you a seasoned Data Governance professional with a passion for driving data innovation and enhancing data fluency We are seeking a dynamic Senior Data Governance Analyst to join our forward-thinking team. This role is pivotal in implementing our Data Strategy...
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Senior Analyst- Technology
1 day ago
London, United Kingdom CB Resourcing Ltd Full timeSenior Analyst - Technology / TMT Our client is a leading industry research house and consulting business focused on the TMT sector. This role would suit an Analyst looking to develop experience covering network technologies. Experience covering other technology areas will be considered as training can be provided on networks. Currently they require a...
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London, United Kingdom Taylor James Resourcing Full timeSenior Technology Support Analyst. to c£48,000 This leading consultants and business advisors are continuing to grow at an impressive pace and as a result of this they are looking for an experienced Senior IT Support Analyst to join their well-established technology team at their City of London office.They offer an exceptionally friendly and team-oriented...
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Senior Technology Support Analyst
1 day ago
City Of London, United Kingdom Ryder Reid Full timeSenior Technical Support Analyst London | Full-time | Permanent (Office-based) The Role The Senior Technical Support Analyst is a hands‑on position that combines technical expertise with strong communication skills, ensuring the delivery of high‑quality IT service in a professional environment. Acting as the senior escalation point for technical issues,...
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Senior Technology Support Analyst
1 day ago
City Of London, United Kingdom Ryder Reid Legal Limited Full timeSenior Technical Support Analyst London | Full-time | Permanent (Office-based) The Role The Senior Technical Support Analyst is a hands‑on position that combines technical expertise with strong communication skills, ensuring the delivery of high‑quality IT service in a professional environment. Acting as the senior escalation point for technical issues,...
