Customer Success Executive
1 week ago
Job DescriptionWe are seeking a proactive Customer Success Executive (CSE) with a technical engineering background to manage a base of small to medium-sized customers who are new to our platform. This role focuses on delivering exceptional customer service while identifying opportunities for additional sales and technical support.Key ResponsibilitiesMake initial contact with new customers post-sale to understand their use of purchased materials, parts, or productsBuild strong relationships across multiple departments including engineering, design, procurement, and technical teamsExpand discussions to uncover further customer requirements and partner with the Sales Manager for quotations and technical supportUtilise CRM, SAS, marketing, and logistics systems to support the sales team and ensure a seamless customer experienceTarget opportunities from warm leads, converting first-time buyers into returning customersAssist the Sales Administration team when required and maintain a solid understanding of the full sales and after-sales processDeliver world-class service, solving customer problems with tenacity and attention to detail Skills and ExperienceTechnical engineering background essential (mechanical, electrical, materials, or related disciplines)Proven experience in customer service, account management, or sales supportStrong communication skills, both written and verbal, with a professional and approachable mannerHighly organised with excellent attention to detailAbility to work independently and as part of a collaborative teamExperience with CRM, SAS, marketing, or logistics systems is desirablePositive, can-do attitude with a focus on problem-solving and customer satisfaction Why This Role?Join a driven and collaborative team with a "glass half full" mindsetWork with a diverse range of customers, supporting them globallyOpportunity to leverage your technical expertise while developing your career in customer success, technical support, and sales How to ApplyIf you are interested, please send an updated CV to (url removed) or call (phone number removed) / (phone number removed)
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Customer Success Executive
7 days ago
Milton Keynes, United Kingdom Halo Resourcing Ltd Full timeWe have a fantastic opportunity for a driven, personable and dedicated Dual Site Customer Success Executive to join an established business services organisation. This is a hybrid position split between working at home and on location in Haringey and MiltonKeynes. Our client is one of the fastest-growing Managed Service providers in the UK, helping customers...
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Customer Success Executive
1 week ago
Milton Keynes, United Kingdom Redline Group Ltd Full timeWe are seeking a proactive Customer Success Executive (CSE) with a technical engineering background to manage a base of small to medium-sized customers who are new to our platform. This role focuses on delivering exceptional customer service while identifying opportunities for additional sales and technical support.Scroll down to find an indepth overview of...
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Customer Success Executive
6 days ago
Milton Keynes, United Kingdom Pareto Full time**Customer Success Executive **Location: Milton Keynes **Salary**: Basic salary of between £23-25k, with excellent OTE available too Sector: Fintech/Tech As a leading figure within the business payment automation sector for over 30 years, the business we are representing are an award-winning Fintech enterprise that provides their established client base...
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Customer Success Executive
1 week ago
Milton Keynes, United Kingdom Matrix Full time**Our passion and purpose at Matrix is to ‘Connect people to work’. The more people we connect to work, the better it is for society and our business.** **Our tech, and over 350 awesome people, make that possible by bringing together organisations that need to recruit temporary or contingent staff and those that can find them the amazing people they...
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Head of Customer Success
1 week ago
Milton Keynes, Milton Keynes, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time £55,000 - £60,000 per yearThe CompanyPrivately owned global SaaS Scale-up delivering transformational solutions to the education and events sectors.An enviable client base spanning leading universities and iconic venues worldwide.A complex and expansive product range with over 20 products designed to drive technological innovation within their user base.The OpportunityThis is your...
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Customer Success Executive
7 days ago
Milton Keynes, United Kingdom Redline Group Ltd Full timeWe are seeking a proactive Customer Success Executive (CSE) with a technical engineering background to manage a base of small to medium-sized customers who are new to our platform.This role focuses on delivering exceptional customer service while identifying opportunities for additional sales and technical support. Key Responsibilities Make initial contact...
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Customer Success Executive
1 week ago
Milton Keynes, United Kingdom Redline Group Ltd Full timeWe are seeking a proactive Customer Success Executive (CSE) with a technical engineering background to manage a base of small to medium-sized customers who are new to our platform. This role focuses on delivering exceptional customer service while identifying opportunities for additional sales and technical support. Key Responsibilities Make initial contact...
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Customer Success Executive
4 days ago
Milton Keynes, Milton Keynes, United Kingdom ScoreApp Full timeAbout ScoreAppScoreApp is a lead-generation platform that helps users create interactive quizzes, scorecards, and surveys. Our tools provide personalized feedback to our users audiences while collecting valuable data to help users attract, engage, and convert high-quality leads. ScoreApp works across industries, including coaching, consulting,...
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Customer Success Executive
2 weeks ago
Milton Keynes, United Kingdom Rightmove Full time**The Role** An exciting opportunity has emerged to join our Telephone Account Management Team. As part of the team you will be key in retaining customers and supporting the training and upskilling of new customers joining Rightmove. You will manage a designated account base, delivering excellent service, proving value and training members to ensure they...
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Milton Keynes, United Kingdom Redline Group Ltd Full timeA leading technology firm is seeking a proactive Customer Success Executive to manage a portfolio of small to medium-sized customers. This role involves delivering exceptional service while identifying sales opportunities. The ideal candidate will have a technical engineering background and proven experience in customer service. Responsibilities include...
