Customer Success Executive

5 days ago

Milton Keynes, United Kingdom Pareto Full time

**Customer Success Executive
**Location: Milton Keynes

**Salary**: Basic salary of between £23-25k, with excellent OTE available too
Sector: Fintech/Tech
As a leading figure within the business payment automation sector for over 30 years, the business we are representing are an award-winning Fintech enterprise that provides their established client base with a variety of tech solutions making complex businesspayments simple.
Having enjoyed continual growth year after year, and with offices across the U.S., Europe, and Asia-Pacific - the organisation are now looking to recruit eager and dynamic Graduates to join their rapidly growing team in Reading**.**
With numerous perks offered in addition to industry renowned training schemes, the role of a **Customer Success Executive** is an unrivalled opportunity to launch a career with a prestigious, $390 million turnover organisation.
**Key perks and benefits**:

Highly competitive basic salary of £23-£25k
Excellent OTE
Direct exposure to senior industry professionals from day one
Numerous progression opportunities within multiple functions of the business
Structured training programme in IT and Technical Sales as well as product training and one to one support
Pension contributions
Lucrative bonus/incentive schemes
Warm and inclusive work environment that includes a variety of social events
**Key responsibilities**:

Employ your excellent communications skills over the phone and build up a strong rapport with prospects, with the aim of directing them through a (pre-determined) process route
When communicating, ensure you are constantly building up the business’ brand and establishing them as a trustworthy brand in the marketplace
Remain available to customers and answer any queries and concerns they may have, escalating them to relevant people where necessary
Educated to degree level
Exemplary customer service skills over a variety of channels
Strong telephone manner
Developed administration abilities
Proficient in Microsoft Office and Salesforce (preferred but not required)
**Next Steps**:

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