Trainee Application Consultant

4 days ago


Bristol, United Kingdom Broadstone Corporate Benefits Limited Full time

Role Purpose

Main

**Responsibilities**:
Work with other members of the team to manage the team helpdesk system and resolve user-submitted problems and questions

Undertake any tasks or projects that are necessary to achieve team and company objectives

Extract key messages from complex data analysis and communicate these effectively

Contribute towards the testing of updates, changes, bug fixes, new processes and new development releases

Ensure quality delivery against agreed timescales and priorities

Provide support and cover for other members of the team as required

Ensure that change and security control procedures are followed

Comply with all relevant policies and procedures work to ISO standards

Support our company values Teamwork, Client Centric, Talent Driven and Intrapreneurial

Resolve user-submitted problems and questions

Comply with all relevant policies and procedures work to ISO standards

Technical Knowledge and Professional Qualifications

Key Skills

Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend appropriate course of action to address the issues

Ability to envision and deliver solutions that meet user needs and/or solve business problems

Ability to articulate and gain engagement for ideas for both technical and non-technical audiences

Good problem-solving skills and proactive in researching solutions

Excellent written and oral communications

Team player, able to build relationships and work well in a team

Self-starter who is motivated, able to work independently when required

An understanding and appreciation of how technology supports business needs

Keen to develop your technical skills plus your knowledge of trust-based pension management

Determined, persistent and pro-active - wants to understand, analyse and improve

Essential Qualifications

Desirable

Advanced Excel skills and experience of writing, debugging complex macros in VBA

Experience of coding using more than one recognised industry standard language (e.g. VB.Net, C#); understanding of object-orientated software engineering

An understanding of relational databases, such as Microsoft SQL Server

Overarching Obligations

Adhere to all relevant laws & regulations, and Broadstone Policies & Procedures

Achieve a good standard of ethical behaviour, i.e. do the right thing at all times

Comply with all relevant professional standards

Comply with the FCA’s requirements in relation to Conduct Risk & Treating Customers Fairly



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