Support Coordinator

Support Coordinator

Wymondham, Norfolk

Permanent, Part Time (22.5 hpw)

Salary £19,750 pa (pro rata), plus Brilliant Benefits

**Empowering customers to live rewarding and happy lives. That’s when it hits home.**

We have a fabulous and unique job opportunity for you to join our small but amazing team. We support adult male customers who have been homeless and have a variety of support needs including offending histories, substance misuse, mental health issues and learning disabilities. They live at our housing scheme in Wymondham or at one of our self-contained properties dispersed across the town and North Walsham.

We help our customers get back into independent living with an ever-changing customer led support plan. We help them to manage their tenancies, deal with debt issues, engage in the local community, make friends, find employment and address any issues which may be impacting on their ability to live safely and happily in the community.

You’ll be responsible for the housing management of our new complex care properties in North Walsham, while covering the rota at Wilkinson House and working with the existing support coordinator to plan and manage the support and risk for our existing customers.

You’ll be arranging tenancy set ups, organising maintenance and repairs, rent management and all aspects of housing management required to maintain our properties. You’ll also build a great working relationship with all areas of the business and with our partner agencies.

We empower our customers to develop the independent living skills they need, to successfully move on. Together we’ll make a difference

**We’re offering**
- 25 days holiday rising a day each year to 30 days (You can even buy extra)
- Flexible working patterns
- Pension
- Free DBS
- Career path with development
- Excellent training package
- Excellent benefits and rewards including supermarket discounts and travel expenses
- Tech Purchase Scheme

**About you**

As a Support Coordinator, you’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.

It’s important that you’ve had a job in a supported housing environment before as you’ll help change our customer’s lives (and our services) for the better by undertaking risk assessments, support planning, family relationships and regular reviews. You’ll create bespoke and personalised support plans with and for your customers. Each plan will look to meet our customer’s individual needs and aspirations, making sure they meet safeguarding and confidentiality requirements.

You’ll also have responsibility for coordinating our support workers, apprentices and volunteers, and working collaboratively with external agencies, to assess and engage support for our customers.

To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe) You’ll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system. This means that you don’t have to be in the office as you can complete support plans on the go.

As this is a community-based job, you’ll need to travel around to spend time with your customers. You could do this job using public transport, or if you drive and have access to a vehicle that would also be amazing (we pay your expenses to cover this use)
- When you join as a support coordinator, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one._

**Working hours**

We provide 24-hour support to our customers, which means you’ll be working on a rota basis. You will take your turn working days, evenings, weekends, and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you

**Be yourself at Home**

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work

**More about this job**

If you’re not reading this advert on our job pages, press the **APPLY NOW** button to access lots of useful stuff You can download the Support Coordinator job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning ben