Administrator Property

Rowanmoor has grown into one of the UK’s leading independent pension providers, working closely with financial advisers and their clients, as well as larger companies and small and medium-sized enterprises (SMEs) for over 15 years.

With our deep pensions expertise and ability to offer full investment flexibility and control, makes us an ideal provider for entrepreneurs and experienced investors.

Our management team has extensive experience in the financial services and pensions industry and our people have a strong focus on teamwork and providing a great service to our clients.

**What is the job of an Administrator Property?**

Your role will be to support the delivery of excellent customer service by administering and processing scheme property transactions in accordance with procedures, standards and controls.

This includes supporting the Scheme Property Team with the facilitation of purchasing of commercial properties for member directed pension plans and ensuring that ongoing records are accurately maintained.

**What your day will look like?**
- Maintain and update rental records, dealing with rent reviews, lease renewals, insurance renewals, development works of properties and sales.
- Follow a series of procedures and routines to ensure the accurate and timely transaction of client requests
- Liaise with other departments within the Company, requesting information and chasing progress
- Communicate with a number of stakeholders which can include solicitors, IFAs, clients and banks

**What will make you successful in the role?**
- High levels of drive, enthusiasm, and self-motivation to cope with a fast-paced working environment
- Professional and clear communicator, in both written and verbal form, with the ability to build good relationships
- Strong numeracy skills with proficiency using Microsoft Packages, specifically Excel
- Ability to prioritise workload and manage multiple tasks simultaneously with a high level of attention to detail
- Ability to manage complaints and queries to effective resolution/escalation.
- Previous experience working within Financial Services would be advantageous
- Minimum GCSE Maths and English, grade C or equivalent.

**What's in it for you**

We're committed to ensuring we offer our people a great place to work, our flexible benefits allow you to select benefits that are most appropriate for your lifestyle and personal circumstances.

We offer...
- Competitive annual salary
- 25 days annual leave plus bank holidays
- Plus an extra day off if your birthday falls on a working day
- Additional opportunity to buy or sell annual leave
- Enhanced Family Leave Policy - 6 months’ full pay followed by 6 months at 25% pay for both maternity and adoption leave, and 4 weeks’ full pay for paternity leave
- Contributory pension scheme, 5% employer contributions
- Life Assurance x4
- Annual company and performance-based bonus
- Hybrid working
- Study support
- Everyday retail discounts and cashback
- Wellness incentives for you and your family including Employee Assistance Programme and a Virtual GP service
- Cycle2work scheme
- Free Flu vaccination
- Free Eye Care vouchers
- Travel loan
- Regular social and charity events

**Our Culture**

Rowanmoor is a vibrant and exciting place to work, we have many social and wellbeing initiatives which ensures we keep our sense of community alive even during challenging times. Our culture is described by our employee’s as one that communicates, listens and involves its people at every level.

We enable our people to work with a positive joint purpose and go the extra mile. We know each other, share information and stay connected. Our people are proud to be part of a culture where we do the right thing by everyone who we are connected with. Our DNA is what makes Rowanmoor a great place to work.

**Rowanmoor is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees