Customer Service Team Leader
2 weeks ago
**the role.**
We have an exciting opportunity for a Customer Service Team Leader based on the outskirts of Bury St Edmunds. The company has seen continued growth and are now expanding. You will have a solid background in office based customer service and experience in managingsmall teams.
**Main activities**:
Manage small Customer Services Team (2 people).
Answering telephone calls.
Ensure customer service team resolve queries efficiently.
Greet visitors to office.
Monthly customer service team call monitoring and coaching.
Analyse Customer Service Levels Reports.
Administration and support of personalised printing for vet practices (liaising between customer and supplier).
Updating product reclaims on excel spreadsheet.
**why you should apply.**
As the Customer Service Team Leader, you will be working for a company that really values their employees. Hours of work will be Monday to Thursday 8:30am 17:00pm and Friday 8:30am-16:30pm with free parking on site you will need a vehicle due to the Location.Salary up to 28,000 dependent upon experience along with medical Insurance, death in service, group income pension and 25 days holiday plus bank holidays and 1 additional extra day off for your birthday.
**what were looking for.**
Your role as Customer Service Team Leader will consist of providing excellent customer service, as a first point of contact for the business as well as providing excellent management to the customer service team. You will have excellent telephone skills andexperience of working to tight deadlines. PC literate and competent within Microsoft Office packages.
If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments
-
Customer Services Team Leader
1 week ago
Bury St. Edmunds, United Kingdom Virbac Limited Full timeWe have an exciting opportunity for a full-time Customer Services Team Leader to join our team, based at our UK head office in Bury St Edmunds, Suffolk. **About The Role** Customers are at the heart of everything we do at Virbac. We’re looking for someone passionate about pets to lead our customer services team in delivering excellence in customer...
-
Customer Team Leader
2 weeks ago
Bury St. Edmunds, United Kingdom Coop Full time**Customer Team Leader** - Location: Station Hill, Thurston, Bury St Edmunds, IP31 3QU - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview -...
-
Team Leader
5 days ago
Bury St Edmunds, United Kingdom Card Factory Full time# Team Leader## About the job**Location:****Cardfactory****34 Butter Market,****Bury Saint Edmunds****IP33 1DW****Contracted Hours Available: 16**We’re on the lookout for a friendly and upbeat Team Leaderto bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the...
-
Customer Services
5 days ago
Bury St. Edmunds, United Kingdom Kall Kwik Bury St Edmunds Full time**Looking for a career in design and print?** Kall Kwik, the market leader in business design and print, has an exciting opportunity for a **Customer Service **person to join our busy team in Bury St Edmunds. **Key duties will include**: - Provide estimates to our clients - To respond to customer enquiries - To use the digital printers to produce printed...
-
Luxury Showroom Team Leader
1 week ago
Bury St Edmunds, United Kingdom Rhodium Consulting Full timeJob ID: AD100 Luxury Showroom Team Leader Salary: £28,000–£30,000 + performance bonus potential up to £13,952 (OTE £43,952) Location: Suffolk (Bury St. Edmunds area) Hours: Full-time, 37 hours/week, some weekend working on a rota basis Are you ready to take your career to the next level with a prestigious luxury brand in the interiors sector? We are...
-
Kitchen Team Leader
1 week ago
Bury St Edmunds, United Kingdom Greene King Full timeResponsibilities >As a Kitchen Team Leader, you'll lead by example ensuring the service runs smoothly. Prepare, cook, and present food that meets specs and customer expectations. Maintain hygiene levels and safety regulations in the kitchen to guarantee the safety of your entire team and visitors. Deputise for the management team and resolve any issues that...
-
Customer Service
2 weeks ago
St Albans, United Kingdom Customer Service and Call Centres Full timeJob Title: Customer service assistant **Salary**: Between £10.70 - £10.95 per hour Location: St Albans or Welwyn Garden City Contract: Temp - perm Hours: Monday - Friday 2pm-8pm (Friday 5pm finish) COMPANY PROFILE: SKILLS REQUIRED - Confident, friendly personality - Experience with customer service - Available immediately - Flexible with hours -...
-
Kitchen Team Leader: Lead Service
1 week ago
Bury St Edmunds, United Kingdom Greene King Full timeA well-known hospitality company in Bury St Edmunds is seeking a Kitchen Team Leader to ensure quality service in a fast-paced environment. You'll prepare and present food while maintaining hygiene standards and training staff. Lead the team during busy times, adapt to challenges, and ensure customers receive excellent meals. The position offers competitive...
-
Bury St Edmunds, United Kingdom Pub & Kitchen - BRA_201 Full timeA popular hospitality brand in Bury St Edmunds seeks a Kitchen Team Leader who will ensure smooth running of kitchen operations while leading and inspiring the team. You will prepare and present high-quality food, uphold hygiene standards, and handle issues in the absence of management. Ideal candidates will thrive in high-pressure environments and possess a...
-
Food Service Section Leader
5 days ago
Bury St Edmunds, United Kingdom Asda Stores Ltd. Full timeA leading retail supermarket in Bury St Edmunds is seeking a Section Leader to manage a team in their food services. The role includes delivering excellent customer service in well-known outlets like Greggs and Subway, managing daily operations, and ensuring high food safety standards. Candidates should have experience in food service or hospitality, with...