Project Support Officer

We have an exciting opportunity for an experienced PSO to support the Digital First Primary Care Programme for Greater Manchester.

The project team is working with the ICB to deliver the DFPC and Community Pharmacy programme.

The post will be for a 12-month fixed-term contract from the start date of the post.

Working closely with the ICS Primary Care Team.

The role and team sit in the Health Innovation Manchester Digital Transformation Office (DTO).

The role is based at City Labs Health Innovation offices, Oxford Road Manchester, with flexible working.

It is expected that the postholder will attend the Office twice a week.

Playing a crucial role in supporting the planning, execution, and monitoring of the Greater Manchester Digital First Primary Care (GM DFPC) Programme, the post holder will help ensure the achievement of the programme goals and objectives are met.

The role will report to the GM DFPC Programme Manager and will also liaise closely with colleagues in partner organisations, including universities, NHS partners, industry, and other key stakeholders.

They will help ensure that actual performance against work programmes can be tracked, finances managed and controlled, and work planning can be undertaken within supporting capacity; tracking programme activity to ensure activity is undertaken as planned and progress is identified and highlighted if at risk.

Health Innovation Manchester works at the forefront of healthcare innovation to discover, develop and deploy new healthcare solutions.

We harness the power of the NHS, wider health and care systems, industry and academia within our region to address major challenges and tackle inequalities.

We are fast becoming an international leader in health innovation and digital healthcare.

We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.

We are positively challenging traditional organisational barriers which get in the way of care delivery and are continuously working to improve our collective offer to staff in areas including health & wellbeing, benefits, including training and development along with flexible working.

Working in a hybrid model, our offices in Citylabs Manchester provide a great collaborative and creative working space. We combine remote working with two days a week on site in our state-of-the-art offices.

Support teams to ensure that the portfolio of tasks/projects is planned, managed, and delivered effectively. Support the development, implementation, monitoring and evaluation of the tasks/projects by providing high quality support including analysis of complex information, communications, project management and stakeholder management.

Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers, ensuring the management of specific tasks, lead on reporting and analysis across a range of specialties, functions and projects.

Maintains and fosters effective communication within the team, actively encouraging collaborative working, sharing of best practice, and developing the skills of the whole team.

Act as a focal point within the team to ensure work planning and activity is fully supported and coordinated and when appropriate co-ordinating and delivering team inductions to new starters within the team

As a member of the Digital Transformation Office (DTO), proactively seeks opportunities for the integration and flow of the DTO team activities within the wider organisation and that intelligence and learning is shared across the DTO team

Support other project activity within the wider HInM programme of work as required, ensuring team adherence to information governance polices, data protection legislation and reports data breaches in accordance with local policies. Adhere to internal governance processes to ensure data accuracy and consistent interpretation.

Understand and maintain a sound awareness of the health agenda nationally in particular the Greater Manchester agenda and the impact of devolution.

Contribute to ensuring there are processes in place for spreading and sharing learning and outcomes. Review and development of existing information management systems and contribute to the development of an integrated approach to project management.

Plan, schedule and monitor relevant work streams in accordance with the agreed priorities of the team leads and associated deadlines.

Possess the ability to analyse and interpret data, accurately record outcomes of evaluations/reviews using the proforma/data base. Use bespoke databases to accurately record activity / data as appropriate job role within an agreed time frame.

Communicates with internal staff and external agencies to ensure compliance with performance tar