Emea Credit

2 weeks ago

Watford, United Kingdom Bio-Rad Laboratories Full time

Overview:
The role is working collaboratively with the EMEA Credit & Collections Supervisor / Team Lead and OTC team to develop and sustain business practices and/or procedures for all related processes and data related to Customer Collections and Dispute Management. The individual will also work with key external/internal partners this interaction will require fluent language for the role being recruited. The role must demonstrate timely collection of cash for outstanding receivables in an effort to minimize DSO and help improve cash flow and cash management in a structured fashion for the company.

**Responsibilities**:
Manage the Held order list for customers that have either exceeded credit or have overdue invoices to secure resolution and release of orders in a timely manner whilst adhering to the Credit & Collections policy

Ensuring disputes identified are managed in a timely manner by completing initial due diligence of issues and the creation of the Case ID in situations where Customer Services are required to make further investigations

Work closely with Cash Application team to ensure all un-applied receipts received are identified and allocated to the appropriate invoice in a timely manner.

Participate in ad-hoc projects when required such as Audit deliverable’s & Project’s as they arise

Work collaboratively as a team and assist in Tasks & responsibilities as and when absence are experienced within the team.

**Skills And Experience**

Excellent telephone manner and written communications required in English and Italian to ensure accurate communication with regional contacts.

Good interpersonal, communication and negotiation skills for interacting with individuals team members, business partners, management and customers.

Must have a positive can do attitude with good time management skills.

Excel - Must have V-Look Up, Formulas, Preferred Pivot

SAP / ORACLE or similar AR system experience with an understanding of the Collections Management suits.

Qualifications:
Must have a minimum of 2 years Credit & Collections role based experience.

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