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Administrator

2 weeks ago

Warrington, United Kingdom Optionis Group Ltd Full time

Parasol is the UK’s leading umbrella company established within the Optionis Group. Here at Parasol, we are looking to expand the heart of our business - our operations teams.

We are looking to recruit an office based document management administrator

**Role Overview**:
The Document Management Administrator will be responsible for providing general office and administration support within the Document Management team.

**Role and Responsibilities**:

- Opening and distributing the daily post ensuring it is scanned and saved in the relevant CRM system.
- Register all new clients for necessary tax schemes and ensure we are authorised on HMRC portal to prevent delays for accountants processing the clients company submissions.
- Upload banking feeds to relevant client portals.
- Handling adhoc queries from accounting teams in a timely manner.
- Filing company documents.
- Returning accounting information to external clients
- To work well as part of a team, be open-minded towards the ideas and views of others and contribute to building team spirit.
- To communicate with clients/colleagues in a professional and compliant manner.
- To welcome feedback provided as part of the quality assessment framework and demonstrate improvement in performance.
- To adapt positively to change and meet the changing requirements of the work environment.
- Actively support department and company initiatives.
- To maintain a high level of personal drive and the highest standard of accountability and professionalism at all times.

**Skills and Experience Required**:
**Essential**
- Previous experience in a fast-paced administration environment.
- Ability to communicate clearly.
- Ability to be innovative and use own initiative.
- Personal workload organisational and time management skills.
- Ability to encourage and motivate others.
- Ability to work as part of a team with active and valuable contribution.
- Ability to work flexibly to meet the demands of the business including shift rotations and potential weekend work.

**Desirable**
- Knowledge of the Umbrella/Accounting Finance Industry.
- Ability to work to organisational standards (e.g. service level agreements.)
- Formal Customer Service Training e.g. NVQ
- Experience of mentoring/supporting colleagues.
- Ability to identify and take action to resolve issues, being accountable for organisational goals.

**Qualification and Education Requirements**:

- GCSE (or equivalent) in Maths and English at grade C or above

**Benefits Package**
- 25 days holiday per year (excluding bank holidays). As a special thank you for each completed year of service with the company you will receive an additional days holiday (up to a maximum of 289 days or pro rata equivalent)
- Holiday buy and exchange scheme
- Exclusive discounts and offers from Savings Pal, the UK’s leading benefits platform
- Private medical insurance
- Dental insurance
- Company pension scheme
- 'Dress down’ dress code
- Tusker Car benefit scheme (salary sacrifice green CO2 capped)
- Free mortgage service
- Gym discount
- Employee Assistance Programme
- Eye care vouchers (Specsavers)
- Wellbeing benefits including in-house mental health support, mindfulness resources and confidential support 24/7