Medical Secretary/data Administrator

**JOB TITLE: Medical Secretary/Data Administrator**

**Responsible To: Practice Manager/HR Manager**

Witton Street Surgery is looking to recruit a full-time medical secretary/data administrator to enhance the existing team. Ideally we would prefer previous medical secretarial experience within hospital or primary care. Rate of pay £13 per hour, 5 to 6 weeks holiday per year depending on experience, 37.5 hours per week, Monday to Friday

**Job description**

**Job responsibilities - Medical Secretarial**
- To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, safeguarding and coroners reports, etc. in an accurate and quality manner.
- To assist the Practice Manager/Operational Manager with all clerical and administrative duties.
- To make appointments, bookings and admissions as required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries and tasks
- To maintain the computer clinic system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover during periods of sickness and annual leave.
- Input and extract data from the clinical computer system.
- Action and respond to Tasks from both clinicians and admin staff.
- Taking minutes of meetings
- Managing the ERS worklist.

**Data Admin**
- To scan, attach and carry out simple coding of external correspondence via Docman/EMIS system.

**Job Specification**
- Qualifications in typing/word processing/audio typing
- Medical secretary experience
- Good level of education
- Excellent typing/IT skills

The role of General Practice is continually changing and as such it is expected the above job description will change over time.

Special requirements of the post:

- An Understanding, acceptance and adherence to the need for strict confidentiality.
- An ability to use own judgement, resourcefulness and common sense to respond to patients’ enquiries and requests.
- Excellent communication skills.
- A willingness to undertake any other duties required to ensure the smooth running of the practice.
- A flexibility to do overtime to cover sickness and holiday within the practice team.

**Confidentiality**:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

**Health & Safety**:
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified

**Equality and Diversity**:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

**Personal/Professional Development**:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of ow