Service Controller

1 day ago

Brighouse, United Kingdom Dawsongroup Full time

**About this Role**

We're on the lookout for a Service Controller to keep our EMC hire fleet in peak condition. You’ll manage the day-to-day service function, coordinating engineers and third-party suppliers to deliver fast, safe, and effective repairs and servicing. This is a key role in ensuring equipment uptime and keeping customers informed every step of the way.
- Coordinate mobile, workshop, and third-party repairs with efficiency and accuracy
- Handle service bookings, breakdowns, damage reports, and warranty cases
- Communicate regularly with customers, ensuring updates are timely and transparent
- Record and monitor service updates and costs on our maintenance system
- Support compliance scheduling and reporting for key service milestones

**About You**

You’ll bring hands-on experience from a similar service control, fleet maintenance, or engineering admin role. Calm under pressure and organised by nature, you’ll thrive in a busy environment where no two days are quite the same.
- Proven experience in a similar service or fleet coordination role
- Excellent communication and scheduling skills
- Confident using maintenance management systems
- Comfortable working with customers and internal teams
- Passionate about high service standards and asset availability
- Even if you don’t tick every box, we encourage you to apply—your potential matters to us._

**About Us**

Dawsongroup has been in business for 90 years and has specialised in asset rentals for over 50. We’re known for providing smarter asset solutions that help businesses stay resilient, efficient, and future-ready. As part of Dawsongroup EMC, you’ll be working with market-leading equipment supporting local authorities, utilities, and construction clients.
- Industry-leading employer in asset hire and leasing.
- A company driven by integrity, innovation, and customer focus.
- Committed to supporting your development and wellbeing.

**About Your Future**

You’ll have access to funded training, structured progression routes, and the chance to grow within a supportive, people-first environment.
- Up to 25 days leave (including your birthday) plus bank holidays, and up to 10 additional days through time served or purchase scheme.
- 2x life assurance scheme.
- Cycle to work and wellbeing support programmes.
- Long-term incentives and internal career pathways across the UK and beyond.

Established in 2005, Dawsongroup emc is a family-owned business leading the way in the municipal, industrial, and specialist vehicle rental market. Join the Dawsongroup family to invest your career in a company that invests in you.

  • Service Controller

    2 weeks ago

    Brighouse, United Kingdom Dawsongroup Full time

    **POSITION: Service Controller** **LOCATION**:Brighouse** **SALARY: Competitive Salary + Excellent Company Benefits** **HOURS**:Monday - Friday** Dawsongroup emc is the UK’s leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire. Due to continued growth, we are now seeking a Service Controller to join our busy...

  • Service Controller

    2 weeks ago

    Brighouse, United Kingdom Dawsongroup Plc Full time

    About this RoleWe're on the lookout for a Service Controller to keep our EMC hire fleet in peak condition. Youll manage the day-to-day service function, coordinating engineers and third-party suppliers to deliver fast, safe, and effective repairs and servicing. This is a key role in ensuring equipment uptime and keeping customers informed every step of the...

  • Service Controller

    7 days ago

    Brighouse, United Kingdom Dawsongroup Plc Full time

    About this RoleWe're on the lookout for a Service Controller to keep our EMC hire fleet in peak condition. Youll manage the day-to-day service function, coordinating engineers and third-party suppliers to deliver fast, safe, and effective repairs and servicing. This is a key role in ensuring equipment uptime and keeping customers informed every step of the...

  • Service Controller

    1 week ago

    Brighouse, United Kingdom Dawsongroup Plc Full time

    Job DescriptionAbout this RoleWe're on the lookout for a Service Controller to keep our EMC hire fleet in peak condition. Youll manage the day-to-day service function, coordinating engineers and third-party suppliers to deliver fast, safe, and effective repairs and servicing. This is a key role in ensuring equipment uptime and keeping customers informed...

  • Service Controller

    2 weeks ago

    Brighouse, United Kingdom Dawsongroup plc Full time

    About this RoleFind out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.We're on the lookout for a Service Controller to keep our EMC hire fleet in peak condition. Youll manage the day-to-day service function, coordinating engineers and third-party suppliers to deliver fast, safe, and...

  • Service & Compliance Controller

    1 week ago

    Brighouse, United Kingdom Dawsongroup Full time

    **Are you detail-oriented, an excellent communicator, and passionate about delivering outstanding service?** **Dawsongroup** is looking for a proactive **Service Desk & Compliance Controller** to join our fast-paced asset rental business and play a vital role in ensuring fleet compliance and operational efficiency. **Position Overview**: As a Service Desk...

  • Service Controller

    2 weeks ago

    Brighouse, United Kingdom Dawsongroup Full time

    About this RoleWere on the lookout for a Service Controller to keep our EMC hire fleet in peak condition. Youll manage the day-to-day service function coordinating engineers and third-party suppliers to deliver fast safe and effective repairs and servicing. This is a key role in ensuring equipment uptime and keeping customers informed every step of the way....

  • Admin Controller

    1 week ago

    Brighouse, United Kingdom James Clay and Sons Full time

    **ADMIN CONTROLLER** **James Clay and Sons** **Group** (JSCG) is the parent company of a group comprising of: i) **James Clay and Sons.** An importer, distributor, and brand builder of craft beers from Europe, USA and Japan. With a goal to deliver interesting and exciting beers from around the world, James Clay and Sons have built strong working...

  • Hire Desk Controller

    1 week ago

    Brighouse, United Kingdom Dawsongroup Full time

    **Are you detail-oriented, have a knack for effective communication, and are passionate about maintaining high standards of customer satisfaction, then we'd love to hear from you!** **About you!** Are you an organised, customer-focused professional looking to make an impact in a lively and fast-paced environment? We're seeking a proactive **Hire Desk...

  • Technical Fleet Service Controller

    2 weeks ago

    Brighouse, United Kingdom Dawson Group Full time

    About UsDawsongroup has been leading the asset rental industry for over 50 years with 90 years as a family business and now part of KKR. We specialise in smarter asset strategies across the UK Europe USA and New Zealand supporting customers in multiple sectors including EMC transport and energy. A trusted name in asset rental with over 32000 high-quality...