Reactive Maintenance Scheduler

**Alright, let’s cut to the chase**: we are A Plus Clean Ltd (soon to be A Plus Services), and we are on the lookout for an exceptional **Scheduler** to join our growing team in **Netley, Southampton**. If you are an organisational ninja, love keeping things running like clockwork, and thrive in a fast-paced environment—this could be the job you have been waiting for

We Have the Clients
We Have the Jobs
We do not have YOU

**Welcome to A Plus Clean - Evolving to A Plus Services**

A scheduler at A Plus Clean? A Cleaning Company? Did I read that right? YES you did—let us explain.

Our journey started back in 2007, offering premium exterior cleaning services. Fast-forward a few years, and we have transformed into a full-service maintenance business, serving social housing clients, councils, and commercial partners across the South Coast.

Thanks to our loyal clients and hardworking team, we have grown into the **go-to contractor for reactive works, repairs, and cleaning**, and we are building something special. With that growth comes the need for a proactive, detail-obsessed Scheduler to help keep the wheels turning and the operatives moving.

**Why Choose Us and Not the Cowboys?**

Let’s face it—there are a lot of companies out there. But we are not just any company. We are a team that values honesty, hustle, and good humour (and yes, the odd team night out). We are building a business we are proud of, and we want you to be part of it.

**Benefits**
- **Brilliant team vibes**—fun, supportive, and genuinely decent people
- **Free parking**—no daily battles for a space
- **Pension scheme**—we invest in your future
- **Career progression**—we promote from within
- **Full PPE and uniform provided**:

- **Regular team socials**—go-karting, parties, and more
- **Competitive pay**—with potential for bonuses and growth
- **A positive work environment** where you are respected and supported

**Your Mission (Should You Choose to Accept It)**

As our **Reactive Scheduler**, you will be the voice on the phone, the brain behind the plan, and the calm in the storm. You will work closely with our Maintenance and Cleaning teams to keep diaries tight, customers informed, and jobs on track. Expect variety, pressure, and the satisfaction of a job well done.

Key responsibilities:

- Scheduling and rescheduling appointments for our reactive works and cleaning operatives
- Keeping diaries updated, tracked, and prioritised for maximum efficiency
- Liaising with customers, tenants, and suppliers to make sure everyone knows what is happening and when
- Flagging jobs that are at risk of breaching deadlines and fast-tracking emergencies
- Planning logical routes to reduce downtime and travel for operatives
- Helping ensure operatives have the right materials to complete the job first time
- Working with supervisors to monitor completion times and performance
- Keeping our systems and customers updated every step of the way

You are confident in all aspects of administration
You are a natural organiser with a proactive, can-do attitude
You have a great phone manner and love a tidy calendar
You thrive in fast-paced environments and stay calm under pressure
You are digitally savvy and a quick learner with systems
You are a great communicator who can prioritise and multitask
You live locally and can commute to our Netley office (free parking provided)

**Working Hours**: Monday to Friday, 8am to 5pm (with occasional overtime opportunities)
**Location**: Netley, Southampton (Office-based)

**What’s the Day-to-Day Like?**

You’ll start the day with a team check-in, coffee in hand, and jobs coming in thick and fast. From scheduling biohazard cleans and gutter clears to planning plastering jobs and void works, no two days are the same. You will be the link between the customer, the office, and the operatives—and when it all runs smoothly, that’s down to you.

**Ready to Join the A Plus Family?**

If you are ready for a challenge, want to be part of something exciting, and think you can keep pace with us, we want to hear from you.

This is more than just a job—it is your opportunity to grow, thrive, and build a career you are proud of.

Pay: £28,000.00-£31,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Ability to commute/relocate:

- Southampton SO31 8GD: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Why is a good schedule important?
- What experience of scheduling do you have?

Work Location: In person