Deputy Store Manager

We are not like any other charity. All the stock in our stores is new, donated by retailers, allowing us to create a heaven for bargain hunters and savvy fashionista shoppers who want high street products at discount prices.
What we do and how we do it is unique and being a “Newlifer” is very special. Our team members are passionate about what they do and the contribution they make in helping the families we work with.At Newlife, our mission, simply put, is to change the livesof disabled children and their families. We provide access to the vital equipment they rely on, offer information and support through our team of dedicated healthcare professionals, sponsor pioneering medical research into the causes of birth defects and offerfamilies a voice through our campaigns for change.
**The Opportunity:**
This is a great opportunity for an experienced Manager looking for the next step in their career to join our Yardley Store. As Deputy Store Manager you will support the Store Manager providing positive leadership, setting exceptional standards in a store withover 3,700 square foot of selling space and work with a sales management team to inspire, motivate, engage and develop a team of 35 colleagues.You will, drive the customer experience and satisfaction, maintaining morale and creating/ supporting an operationthat keeps customers coming back.
**Your role/responsibilities will include:**:

- Working with the Store Manager to lead, inspire, motivate, develop and coach a high performing store sales team through effective leadership.
- Achieve and exceed sales targets and growth objectives through set KPI’s.
- Maintain a commercial mind set and continually identify and convert opportunities to drive store performance
- Maintain high store standards ensuring Newlife customers are provided with a positive, engaging shopping experience.
- You will be directly responsible for the effective day to day management of the store, including staff/rota planning, staff appraisals and general performance reviews.
- At times, you will need to deal with management issues such as disciplinary and grievances in a professional manager
- As part of the leadership team, you will work a rolling rota which will include weekends.
- Key Holder responsibility.

We expect the Deputy Store Manager to support developing the culture in store which is reflective of Newlife’s values.In return, we can offer the environment for you to be your best and realise your potential.
**What we are looking for:**
You'll be able to work in a fast paced environment and be adaptable to change. You'll be naturally friendly and want to get stuck in, working with your team to deliver great results as well as spot talent and support their development. You'll have good leadershipand people skills as well as be a strong coach and role model who inspires the team to be the best they can be.
**The Benefits:**
You will receive 28 days holiday, company sick pay, health cash plan membership, store discount, and pension scheme membership. and of course the satisfaction of knowing that what you do is making a difference
**Location**: Yardley, Birmingham
**Contract Type**: Permanent
**Hours**: Full Time, 40 per week (5 in 7 days - Sunday to Saturday)
**Salary**: £23,000 per annum plus competitive benefits
You may have experience of the following: Deputy Shop Manager, Charity, Store Manager, Retail, Deputy Store Manager, Assistant Manager, Store Management, Third Sector, Business Development, Charities, Volunteer, Voluntary Sector, etc.
REF-201 636