Receptionist

3 days ago


Harrogate, United Kingdom North Yorkshire Council Full time

**Receptionist**

**Salary**: £24,027 - £25,183

**Grade**: C/D

**Hours**: Full Time/Part time (Job share)

**Contract**: Fixed Term

**Location**: Harrogate Leisure and Wellness Hub

Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment, offering a positive experience to every visitor? If so, we have an exciting opportunity for you to join our Active North Yorkshire team

As a Leisure Centre Receptionist, you'll be the first point of contact for our visitors, offering a warm welcome and delivering exceptional front-line services. Whether based at one site or across multiple sites, you'll be an integral part of our team, working closely with the Duty Manager and Management Team to ensure a safe, friendly, and well-organized environment for all.

**Key Responsibilities**:

- Ensure the safety and cleanliness of the reception area, handling administrative duties and cash transactions efficiently.
- Help new customers sign up for memberships, conduct sales tours, and stay updated on promotional offers.
- Contribute to the development of a customer-focused culture and assist in service improvements.
- Maintain accurate records and assist with the centre’s management information system.

**What We're Looking For**:

- Strong customer service experience, ideally in a public-facing role.
- Excellent communication skills and the ability to remain calm under pressure.
- A proactive and positive attitude with a flexible approach to working hours, including evenings and weekends.
- Knowledge of cash handling and reconciliation, with an eye for detail.
- A sales-focused mindset and ability to contribute to membership growth.

**Desirable Skills**:

- Experience using point-of-sale software and working in the leisure sector.
- Basic First Aid certification or willingness to train.
- A customer care qualification or similar.

**Why Join Us?**
- Work in a dynamic and exciting event environment.
- Be part of a friendly and professional team.
- Opportunities for professional development and training.
- Competitive pay and benefits package.

**Contact and Apply**

**Closing Date**: 14th February 2025

**Interview Date** : WC 17th February 2025

**Receptionist**

**Location**:Harrogate leisure and Wellbeing Hub

**Town**:Harrogate

**Salary**:£24,027 - £25,183

**Posted**:12/02/2025

**Closing date**:14/02/2025

**Closing time**:23:59

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