Receptionist
2 days ago
£10-11.50ph, Harrogate Town Centre, Various Shifts, Flexible Hours Full or Part Time -Morning, Afternoon, Evening, Weekends, Full Training
This is an exciting time to join this busy reception team, based in the centre of the beautiful spa town of Harrogate. We are currently looking for a friendly face to join the team and full training can be provided. This is a great place to work where the team work hard and play hard. There is a real social atmosphere and you will become an integral part of the business as you are the first point of contact for customers.
We are looking for someone who has excellent customer service skills and enjoys dealing with people both face to face and over the telephone. This Receptionist role would suit someone who has worked in the following areas Reception, Customer Service, Front of House or Hospitality.
We are looking for a friendly, professional and customer focused individual to join this busy 4 star hotel reception team. As Hotel Receptionist you would generally work a variety of shifts so would ideally be flexible to work between the hours of 7am and 11pm, working 5 days over 7, as the role will include weekends. However we are also open to consider part time hours or weekend hours, so if you are looking for extra hours to work around another job or other commitments in your life then please send us your CV, we would love to hear from you.
**Receptionist duties will include**:
Answering all incoming telephone calls with a friendly & professional manner
Checking guests in and out on the front desk
Dealing with customer complaints and queries
Assisting with enquiries & reservations
Daily administrative duties for bookings and reservations
Processing payments
Ensuring a smooth operation and hand over between shifts
Providing a first class customer service at all times
Communicating well with other departments within the hotel
As Hotel Receptionist someone with previous Hotel or Reception experience would be preferred, but ultimately someone who has the right attitude, a friendly smiley face and willing to learn on the job is what we are looking for, along with...
**Essential Attributes**:
Professional and smart appearance
Excellent customer service skills
Pleasant telephone manner
Excellent communication skills
Well organised with the ability to multi task
Must have the ability to cope under pressure
A keen eye for detail
The most important attributes we look for are friendliness and excellent customer service skills, the rest we can train If you have the right attitude and approach to work we have the tools to train you to be an integral part of this Reception team.
Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
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