Customer Service Co-ordinator

2 weeks ago

Rugby, United Kingdom The Caraires Consultancy Full time

**Monday - Friday**

**Hours: Rotational weekly**
**6am - 2.30 and 7am - 2.30pm**
**2pm - 10.30pm and 3.30pm - 11pm**

Our extremely customer focused automotive client in the heart of Rugby is seeking an experienced individual within customer services **fluent in French and Italian.**

**Main Duties**
- Manage the full breakdown process **in French and Italian.**:

- Keeping customers and dealers informed about their case
- Receive and accurately log customer requests within designated systems
- Look for, and negotiate solutions to resolve cases and if necessary escalate to the appropriate person
- Organise the payment conditions in relation to the breakdown case

**Responsible for**:
Handling the full breakdown process in the required languages for all products supported within the department, according to the correct procedures and high standards.

**Job/Person Spec**
- Collect all necessary data regarding the breakdown
- Arrange the payment
- Contact the repairing dealer and find an acceptable solution for the customer
- Inform all involved parties on-time about the progress of the repair and costs
- Communicate in a professional way
- Log all information
- Excellent communication skills
- Sound IT and admin skills
- Ability to pick up new systems and procedures with ease
- Enjoys problem solving
- Customer Focused

**Interested?**

The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated. To view our Privacy Policy please see our website.

Benefits of working through The Caraires Consultancy:
(1) We pay the same hourly rate as your permanent equivalent from day one.

(2) We pay 3% employer contribution towards your pension.

(3) We pay annual leave as you accrue it from day one.

(4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.

(5) Recommend a friend and you will receive a £25 retail voucher when they work a full week.

(6) Employee of the month: You could win a monthly prize if you’re nominated by your line manager.

(7) We will deliver seasonal gifts as a token of recognition for your hard work.

**Salary**: £13.61 per hour

**Benefits**:

- Casual dress
- Free parking

Work Location: One location

Reference ID: SA3101

  • Customer Service Co-ordinator

    3 days ago

    Rugby, United Kingdom The Caraires Consultancy Full time

    Immediate Start Rotational shift pattern including some weekends and nights Upto £29,161 per annum I Our automotive client in Rugby is seeking a proactive, forward thinking individual to join their busy, friendly team. You will be liaising with drivers who have broken down and co-ordinating their recovery. **Main tasks** - Collecting all relevant data...

  • Bi-lingual Customer Service Co-ordinator

    5 days ago

    Rugby, United Kingdom The Future Works Full time

    **England, Warwickshire, Rugby - £25,000 per annum****: Posted: 23/08/23 Description: We are pleased to assist our client in their UK Head office with their recruitment for an Bi-lingual Customer Service Co-ordinator, excellent career prospects and working in a friendly team of 15. Working hours: 37 hours a week between 08:00-19:00 working on a rotating...

  • Independent Living Co-Ordinator

    7 days ago

    Rugby, United Kingdom Sellick Partnership Full time

    Independent Living Co-ordinator £14.75 - £19.32 per hourFull time, 37 hours per weekTemporary contract - minimum 3 monthsRugby, WarwickshireHybrid workingSellick Partnership are currently recruiting for an Independent Living Co-ordinator on behalf of one of our Warwickshire based clients to help support tenants to live independently in their homesDaily...

  • Independent Living Co-Ordinator

    1 week ago

    Rugby, United Kingdom Sellick Partnership Full time

    Independent Living Co-ordinator £14.75 - £19.32 per hour Full time, 37 hours per week Temporary contract - minimum 3 months Rugby, Warwickshire Hybrid working Sellick Partnership are currently recruiting for an Independent Living Co-ordinator on behalf of one of our Warwickshire based clients to help support tenants to live independently in their...

  • Independent Living Co-Ordinator

    3 days ago

    Rugby, United Kingdom Sellick Partnership Full time

    Independent Living Co-ordinator £ - £ per hourFull time, 37 hours per weekTemporary contract - minimum 3 monthsRugby, WarwickshireHybrid working Sellick Partnership are currently recruiting for an Independent Living Co-ordinator on behalf of one of our Warwickshire based clients to help support tenants to live independently in their homes Daily duties of...

  • Retail Support Analyst and Co-ordinator

    20 hours ago

    Rugby, United Kingdom Thefutureworks Full time

    We are pleased to be assisting in the recruitment with our valued client for a Retail Support analyst and Co-Ordinator. This role offers excellent career prospects with a high level of mentoring provided to support this new role within the organisation. Fantastic benefits, friendly working environment and also hybrid working offered once trained in the role,...

  • Independent Living Co-Ordinator

    6 days ago

    Rugby, United Kingdom German Villarreal, Financial Advisor Full time

    Independent Living Co-ordinator Job Description Sellick Partnership are currently recruiting for an Independent Living Co-ordinator on behalf of a Warwickshire-based client to help support tenants to live independently in their homes. Daily Duties Work with residents to ensure tenants can live independently and remain in their own homes. Promote health and...

  • Independent Living Co-Ordinator

    7 days ago

    Rugby, United Kingdom Sellick Partnership Full time

    Independent Living Co-ordinator£14.75 - £19.32 per hourFull time, 37 hours per weekTemporary contract - minimum 3 monthsRugby, WarwickshireHybrid workingSellick Partnership are currently recruiting for an Independent Living Co-ordinator on behalf of one of our Warwickshire based clients to help support tenants to live independently in their...

  • Customer Service Co-ordinator French and Spanish

    3 days ago

    Rugby, United Kingdom The Caraires Consultancy Full time

    Immediate Start Monday to Friday 8 hour shifts between 6 am - 11 pm on a rota basis Ongoing temporary contract - permanent opportunity for the right person Hybrid working an option once trained **_Fluent French and Spanish speaker_** Our automotive client in Rugby is seeking a proactive, forward thinking individual who is a fluent French and Spanish...

  • Transport Co-ordinator

    7 days ago

    Rugby, United Kingdom Pertemps Full time

    Transport Co-ordinator Location: Rugby **Salary**: £23,000.00 Hours: 6am to 2pm - 1pm - 9pm (Monday to Friday) Job Overview: - To effectively work with the Control Tower Planners in all transport related processes, communication and monitoring activities in particular transport movements around Europe. The role focuses on communication activities with...