Chief Digital and Information Officer

**The work we do in DWP provides support to nearly every UK citizen at some point in their life.**

The complexity and scale in which we work is unprecedented. In our digital function, we transact £170 billion a year, we manage 50 million lines of code and we have one of Europe's largest IT estates operating across 850 buildings and 90,000 desktops.

**We are currently looking to recruit a new Director General, Chief Digital Information Officer (CDIO).**

This role is critical to our transformation as a department servicing some 22 million citizens each year.

You'll drive transformation by driving digitalization of the business, using the potential of modern online technologies and data. You will report to Peter Schofield the DWP Permanent Secretary. You will be responsible for 10 direct reports and role modelleadership for c4,500 colleagues in Digital Group, with an annual budget of £1.4 billion.

**What are my responsibilities?**
- Role modelling the desired leadership behaviours and creating the culture and conditions to empower people to work across organisational boundaries, in multi-disciplinary teams, in service of our strategic priorities.
- Shaping the digitalisation strategy for DWP including working across different lines of business to deliver policy intent through user-centered digital services. Ensuring that the right processes, procedures and technologies are designed, used and integratedto make sure that digital becomes ingrained in the business.
- Promoting new ways of working and information technology-enabled innovation, driving and building sustainable digital capability across the Department to support Civil Service Reform and Digital Strategy priorities, developing a culture which is able tobuild, attract and retain talent across the function.
- Providing assurance that strategic risks are identified and managed and where appropriate escalated and shared with Senior Stakeholders, including Ministerial teams.
- Developing collaborative strategic partnerships working across Government including Cabinet Office, Treasury, Government Digital Service and other Departments in service of dealing with the most complex issues, sharing best practice and deploying sharedservices.
- Leading the delivery of digital and information systems and services to 90,000 DWP colleagues.
- Managing a budget of £1.4 billion in a sustainable and compliant manner.
- Establishing strategic, sustainable relationships with suppliers and vendors.
- Contribute to and actively participate in the executive leadership of DWP as we deliver unprecedented change to the welfare system, and to the products and services it delivers; working in close partnership with the Director General for Service Excellence,on transforming our services.
- Deliver high quality, stable and resilient live IT services and lead the strategic management of the supplier contract.
- The Director General must be an effective business and digital services transformation advocate experienced at operating at the most senior levels.

**You will be able to demonstrate**:

- Proven leadership of the full suite of a technology and digital function, with a track record in setting a clear vision and role modelling an inclusive, collaborative culture which focuses on building current and future capability, and where high performingteams thrive.
- A track record of building and managing complex senior stakeholder relationships, channelling differing or conflicting views, to ensure that both the digital and broader business directorates are bought into the digitalisation strategy and are thereforemoving in the same direction.
- You will have extensive experience leading, developing and implementing digital strategies to scale in complex private or public organisations. You will be able to combine your understanding of the customer with an understanding of how digital technologywill reimagine customer experiences.
- You will have the ability to grasp complex business processes and provide insight on how they might be enabled through digitalization. Crucially, to achieve the spending review commitments, you will have a history of aligning business strategies with financialchallenges.
- Your ability to establish meaningful business case and performance metrics by which digital effectiveness and value is, or could be, achieved will be coupled with your flair to engage, communicate and influence to demystify digitalisation and further embedit within the organisation.

**Whilst not essential, it is preferable that you will be able to demonstrate**:

- Strong analytical skills, with the ability to quickly distil large amounts of information from a variety of sources into sound recommendations and communicate complex issues.

**Benefits**
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service Pension with employer contributions of 30.3%