Stock Control Specialist

We are looking for an experience Stock Control Specialist to join our fantastic team in Fenwick Kingston. **About the role** Our Stock Control Specialists are responsible for maintaining stock levels between the store and distribution centres. As a Stock Control Specialist, you will deep dive into stock variances and be a key player in stock takes and cycle counts. You will work closely with the store teams to mitigate loss by coaching and developing colleagues to adhere to store processes and work astutely and accurately. We’re focused on creating the best customer experience; surprising, and delighting all our customers with our famous Fenwick hospitality. This role is a great opportunity for someone ready for a new challenge and wants to be part of a business on an exciting journey Responsibilities Included: - Co-ordination of stock taking from end to end. - To lead on stock take investigations on any variances, actions and corrections. - Management of customer debits, ensuring stock write on and offs are managed between Store and Buying Teams. - Monitoring and maintaining dump barcodes, liaising with Retail Teams to correct and provide a resolution. - Monitor stock movement flows (e.g. Customer deliveries) and ensure an accurate recording. We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed - A Proven track record of working in Stock Control/Logistics within a similar business - Essential - Passionate about delivering excellent customer service, even if indirectly - An excellent communicator with strong interpersonal skills - Strong understanding of how a retail store operates - IT literate and comfortable with using various systems - An analytical approach with an attention for detail **About Fenwick** Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed our customers' expectations, and we are always on the lookout for talent to join us. We have 9 stores across the UK, differing in size and offering, specific to their local community. We are fortunate enough to say 4 of our stores also house our functional teams, allowing for a truly collaborative approach. In 2018, we launched our first eCommerce website and have been building on this ever since, setting up our historic business for a multichannel future. With exciting growth plans ahead of us, this is indeed a place of innovation, excitement, and opportunity. **We offer a competitive salary and benefits package including**: - 25% Colleague Discount (across most areas) - 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro-rata for part-time colleagues) - Birthday day - 1 additional day off in the month of your birthday - Holiday Purchase Scheme " option to buy up to 5 days annual leave - Business Dress Loan Scheme " interest-free loan to buy clothes for work - Lifeworks - offers support in a wide range of areas, from student life to retirement, debt management or advice on saving as well as support for mental health - Perks - is a great way to get discounts, exclusive deals, and cashback on a range of products and leisure activities - Cycle to Work scheme - Pension scheme **Job Types**: Full-time, Permanent **Salary**: £25,000.00 per year **Benefits**: - Company pension - Cycle to work scheme - Employee discount - Sick pay - Store discount Schedule: - Day shift - Weekend availability Ability to commute/relocate: - Kingston upon Thames: reliably commute or plan to relocate before starting work (required) Work Location: In person