Lead Facilitator

**Job details**:
**Location**:Manchester

**Capability**:Technology & Engineering

**Experience Level**:Senior Manager

**Type**:Full Time

**Service Line**:EWT Ignition

**Contract type**:Permanent

**Job description**:
**Ignition Architect**

KPMG Overview

KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges. With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

What is Ignition

We believe that in today’s world, to solve complex business issues and to spark real change, you need to think and work differently. Traditional transformation approaches often don’t take clients far enough and aren’t delivered quickly enough. Rational, technical, ‘best practice’ solutions often take much longer to embed in an organisation than planned or expected. We believe that the key to unlock this problem is outcome-focussed innovation and collaboration.

In the summer of 2020, we opened the UK’s first Ignition Centre, which has been a client experience game-changer - positively transforming the way we work with our clients, and each other, by combining specialist ways of working with dynamic, collaborative physical, virtual and hybrid environments. It not only helps us to deliver what clients need today, it also brings our digital expertise and content to life in new ways and enables us to develop solutions which prepare clients for a changing future. The success of the London centre means that we are now ready to expand the UK Ignition footprint with our second Ignition centre, located in Manchester. This role will be primarily based in Manchester and will work closely with the London centre.

What it’s like to work in Ignition

Ignition delivers powerful and immersive experiences enabled by bespoke Ignition spaces - the Discovery & Insights Centre, the Lab, the U Collaborate suite and our Sprint rooms. These experiences drive insight, acceleration, genuine transformation breakthroughs and ultimately, performance.

We work with senior executives across our clients, helping them to solve their biggest and most complex challenges in very accelerated timescales - motivating, challenging and influencing them every step of the way.

We deal with highly ambiguous, high intensity and high ‘risk and reward’ scenarios. Ignition engagements are typically triggered when senior clients need urgent/ critical help in solving issues. This means the stakes are high for the client and for KPMG and the route to the ‘answer’ is often challenging to find. Every member of our team requires flexibility, perseverance, influencing skills and an ability to work under pressure and to very tight timelines.

Role description

As part of Ignition’s extended leadership team you are responsible for driving impact, performance and external brand/ reputation development through the world class delivery of Ignition services with your team. You will be expected to work across sales / Business Development, Venture Development, People Performance and Delivery to:

- Sell, shape and deliver transformational Ignition experiences/ events - with a specific focus on expanding footprint in the North of England
- Support the development of the Ignition services and venture, delivering against the go to market strategy and financial metrics
- Build strong sector/ service line/ client relationships contributing to the reputation development of Ignition (internally and externally)
- Act as a leading, trusted expert in Ignition capabilities within the firm, by colleagues and by senior clients

**Responsibilities**:

- Manage executive level client sponsor relationships throughout the sales/delivery lifecycle of Ignition services
- Act as an Ignition Lead Facilitator driving the design and facilitation of complex, high profile collaborative events and/ or sprints in physical, virtual and hybrid formats*
- Actively sell and promote Ignition services in key accounts/ service lines acting as a ‘collaboration partner’ to agreed areas of the business
- Lead the delivery of Ignition related content within high profile client pitches and development of client proposals
- Take a lead role in driving innovation and continuous improvement as well as quality improvement in the Ignition venture (typically through people management and leading a specific service or ad-venture project)
- Embed Ignition services effectively into specific, identified, priority KPMG propositions and offerings
- Manage and develop members of the Ignition team and pro-actively contribute to the ongoing learning and development culture within