Team Administrator

We are looking for a motivated and enthusiastic person to join the Older Adults Home Treatment Team (OA HTT). The OA HTT operates 7 days a week throughout the year form 8am to 8pm. We provide short term support including holistic assessments and person centred recovery plans for older adults experiencing mental health crisis.

The Team Administrator will be responsible for the provision of a high quality and dedicated administration service. A key requirement of the job is to support the clinical team by providing help with letter typing answering and filtering phone calls, ordering, minute taking, servicing of equipment and scanning.

You must be able to organise your own workload, prioritise your work effectively and have the ability to work on your own initiative, as well as an awareness of issues in relation to confidentiality. It is essential that you have excellent communication, organisational skills and be able to converse with a wide range of professionals. You should be flexible, adaptable and willing to work as part of a team in order to meet the changing needs of the service.

A key requirement of the job is to support the clinical team by providing help with letter typing answering and filtering phone calls, ordering, minute taking, servicing of equipment and scanning.

We are looking for a motivated and enthusiastic person to join the Older Adults Home Treatment Team (OA HTT). The OA HTT operates 7 days a week throughout the year form 8am to 8pm. We provide short term support including holistic assessments and person centred recovery plans for older adults experiencing mental health crisis.

Please contact the lead recruiter if you require more details
- It is essential that the postholder have a wide range of administration skills including typing and audiotyping, word processing and computer experience and diary management
- The ability to maintain a high degree of confidentiality in relation to information about both patients and staff
- It is essential that the postholder has good communication skills, is organised, can prioritise their work effectively and has the ability to work unsupervised.

Principal Duties
- To deal with incoming telephone referrals and general enquiries and passing this information to relevant members of the team. This will sometimes involve dealing with urgent criteria or challenging situations and will involve contact with clients/carers
- Provide a reception service for clients, carers and other visitors to the unit
- Input and maintain the clients records on Insight
- The provision of an administration/secretarial service to the team, including typing and word processing of letters, reports, memos, audio transcriptions, photocopying and faxing in a timely and accurate fashion and where required
- Prepare agenda and documentations for meetings within the service
- Take minutes of meetings as required within the service
- Receive and distribute internal and external mail
- Assist in the monitoring and recording of data and statistical information to assist the team in development of quarterly team reports relating to Care Quality Commission (CQC) objectives
- Operation of internal information systems
- Record statistical information relating to patient information
- Support with ordering both stock and non-stock items.
- Maintain and update existing filing systems
- The postholder will be expected to support and adhere to general building protocols in relation to health, safety and security
- This job description may vary from time to time following discussion with postholder the line manager
- To undertake any training relevant to the post.
- Awareness of the Trust’s procedures in relation to the office environment e.g. Health and Safety.