Regulatory Investigations Manager

**Who are we?**
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes_,_ keeping taps flowing and toilets flushing.?
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.
**What you’ll be doing**
The **Regulatory Investigations Manager** is an integral role, acting as the project manager to ensure that all regulatory investigations are delivered in a timely, high-quality manner, consistent with our external reporting standards.
- Project manage all investigations launched by our regulators, ensuring that the submission is timely and of high quality, consistent with our external reporting standards. (not including investigations on HSE or data/GDPR as these are managed by other teams)
- Ensure that all submissions are managed so as to reduce corporate risk of investigatory penalty and seek to find opportunities within investigations to better deliver our customer’s priorities
- Working with peers across the organisation, and especially in Engineering & Asset, ensure that all submission components are delivered on time and that each member of the wider team understands the expectations of them
- Maintain the delivery programme, ensuring that key dates and deliverables are communicated and managed effectively
- Overseeing that all submissions are appropriately assured, reviewed by management, and signed off by senior management including the Executive and Board as appropriate
- Working with external partners, such as legal entities, to ensure that supporting documentation for submissions is available, assured and submitted as appropriate
- Taking ownership of responding to the Gateway sign-off process

**What you will bring to the role?**:

- Previous experience in utility regulation, obtained in the water industry or a similar asset management industry, including an understanding of the delivery regulatory submissions.
- Strong project management skills, and experience in operating a system of project controls, in a project management environment.
- Highly effective communication skills to engage effectively with key internal and external stakeholders, manage others and gain cooperation, where necessary, to deliver strategic commercial and regulatory outcomes.
- High levels of influencing and collaborative skills in working with a wide variety of personnel from different backgrounds and with diverse roles within the business, including at senior levels.
- Able to demonstrate that you can deliver on time within tight deadlines and to budget, and work within corporate governance procedures
- Self-motivated and able to work unsupervised.
- Expertise in some or all Microsoft Word, Excel, PowerPoint and SharePoint

**What's in it for you?**
Our competitive salary and package include a bonus, car allowance, private healthcare, an excellent contributory pension and 26 days of holiday per year increasing to 30 with the length of service.
Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner.If you join our team, you’ll enjoy a fulfilling career, flexible working arrangements and a wider benefits scheme including our benefits hub, which is packedfull of offers and information to save you money and support your well-being.
Find out more about working at Thames Water
We deliver life's essential service so our customers, communities and the environment
can thrive. This means, that when a crisis happens, we all rally around to support our customers. As part of your role, you’ll be required to participate in a rota to provide Customer Incident Support, as requested by the Company from time to time. This maybe by supporting our customers on the frontline as an Ambassador or being part of the team managing the incident as a Control Tower Lead. This is incredibly rewarding, and you’ll be given full training - it’s also a great opportunity to learn more about ourbusiness and meet colleagues.