Patron Executive

**Purpose of the role**:
ZSL’s Patron Executive will maximise fundraising revenue for ZSL through our Patron programme and will drive forward our wider mid-value donation portfolio. The postholder will be responsible for the recruitment, cultivation and engagement of our Patrons, underpinning strategic areas of delivery and generating essential income. The Patron programme is currently under review, and the postholder will support and lead on the review and will launch the new strategy and programme

Key responsibilities:

- Lead on the management of the Patron programme and mid-value donor portfolio.
- Will manage the day-to-day delivery of the Patron programme including coordinating the renewals process and responding to enquiries.
- Develop and deliver the recruitment to the Patronage programme, effectively promoting the programme across a range of audiences. Work with colleagues to identify and recruit prospects to the programme and deliver retention activity to uplift individuals to Patronage
- Develop and deliver the retention programme for Patrons, collaborating with colleagues on stewardship and cultivation plans including a programme of communications and engagements, including events.
- Support the Senior Philanthropy Manager and Development Director to increase income and develop other fundraising opportunities.

**About You**:

- Experience in fundraising and donor development in the charity or cultural sector, or in membership engagement.
- Experience in maintaining a network of contacts through stewardship, cultivation and donor management
- Experience in supporter retention which may include events and communications
- Knowledge of fundraising regulations and best practice including Gift Aid and GDPR
- Excellent interpersonal, communication and presentation skills
- Proficiency in using MS office suite and presentation software.
- Numeracy skills to work with budgets and financial reporting
- A positive and enabling attitude and a pro-active, creative approach to problem-solving
- Ability to think creatively with strong influencing skills

**About Us**:
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.

**What do we offer?**

At ZSL, we are proud of our approach to employee benefits. Our benefits include:

- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working - talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays - 25 days annual leave allowance, plus UK bank holidays
- Wellbeing - access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance - eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets - annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies - we offer enhanced maternity, paternity, and adoption packages