Patient Services Advisor

12 hours ago


Kingston upon Thames, United Kingdom The New Victoria Hospital Full time

We are looking for a reliable, hardworking person to work as part of our busy Patient Services department. As a Patient Service Advisor you will be the face of the Hospital, welcoming our patients at our reception desks and dealing with appointments over the phone. You'll have great communication and IT skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

If you’re sensitive to people’s needs and passionate about delivering exceptional service, we want to hear form you.

**Requirements**:

- Excellent Computer Skills
- Great people skills,
- Passionate about delivering exceptional customer service
- Able to work as part of a team
- A great communicator
- High standards and be quality driven
- A Can do attitude
- Please note this role requires working a rotational shift pattern that includes weekends._

**Job Types**: Full-time, Permanent

Pay: Up to £25,093.22 per year

**Benefits**:

- Bereavement leave
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free flu jabs
- Health & wellbeing programme
- Life insurance
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Overtime

Work Location: In person



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