Customer Service Call Handler
4 days ago
**Hours**: Monday to Friday between - 10 am to 7 pm
- **Location**: Sheffield
- **Salary**:19,760 basic + Bonus (OTE £24k)
**The role**:
As a Call Handler you will be representing a well-known brand handling calls from customers. We are recruiting for an **outbound campaign; however it is NO COLD CALLING**
We are looking for enthusiastic people who enjoy the thrill of helping and are passionate about customer service.
**Your daily duties as a Call Handler**:
- Providing excellent customer service
- Having great product knowledge
- Dealing with any questions/queries
- Problem solving and solution finding
- Manage customer expectations
- Objection Handling
**As a Call Handler you will have**:
- Sales Experience
- Ability to build strong relationships
- Great communication skills
- Able to prioritise workload
- Be resilient
- Be empathetic
**In return, you will receive**:
- Training & development with continued support
- Monthly incentives
- Career development pathways
- Free Parking
If the role as a Call Handler sounds like the next step in your career, then please click **APPLY NOW.**
**Job Types**: Full-time, Permanent
Pay: £19,760.00-£28,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Private medical insurance
- Referral programme
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus
- Yearly bonus
Work Location: One location
Reference ID: WN//SHEFF
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