Client and Pet Care Advisor

2 weeks ago


Dudley, United Kingdom Linnaeus Full time

**Role**: Client and Pet Care Advisor (Receptionist)

**Salary**:£21,352.50 per annum

**Location**:Blacks Veterinary Group, Dudley branch

**Job Type**:Permanent, full-time

**Hours**:37.5 hours per week, 1 weekend per month.
Shifts will vary between 8.00-19.30

**Your role**

Our Client and Pet Care Advisors are the face of the business and first port-of-call for our clients, so friendly professionalism is essential.
You will be require

Responsibilities include:

- Welcoming clients and pets into the practice.
- Management of the diary, booking in appointments and surgical procedures as appropriate.
- General administration, to include complete insurance claims.
- Financial reconciliation and debt management
- Guiding pet owners through their, sometimes complicated and emotionally challenging, journeys
- Dispensing medication.
- General housekeeping and practice maintenance.

Experience in a client-facing role or within the veterinary industry preferred, but not essential.

**Benefits**
- 5 weeks holiday plus bank holidays and Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Recruitment referral reward scheme
- Wellness program including:

- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme

**About us**
Blacks Vets are a network of five award-winning practices.
With over 50 years experience, our well-equipped practices allow us to provide high-quality primary and referral care. Our passionate and friendly service is what makes such a difference to our clients and the health of their pets.

Our team are just as important as the pets we care for, and we see ourselves as one big family.
We are passionate and profession in all that we do and love to have fun along the way, with summer picnics, Christmas parties and other social events throughout the year.
We have a wellbeing programme and actively recognise our achievements as individuals and as a team.


  • Financial Advisor

    5 days ago


    Dudley, United Kingdom Premier Jobs UK Full time

    This employed Financial Advisor job in Wolverhampton is available to takeover an acquired client bank You will be provided with a client bank including high net worth individuals to provide high quality wealth management on pensions, investments, tax planning, savings and protection. You should aim to grow the assets under management through bringing across...

  • Live in Carer

    5 days ago


    Dudley, United Kingdom Nationwide Care Services Ltd Full time

    You will look after one person or at times a couple, providing both care and companionship. Following a person centred care plan you will tailor your support to meet your clients’ needs, assisting with daily activities, personal care, or support in managing conditions such as dementia. We will help you develop your knowledge through our specialist...


  • Dudley, United Kingdom City & County Complex care Full time

    **Salary: £12.00 to £13.00 per hour** **Hours**:Waking Nights** We are looking to recruit dedicated Health Care Assistants to provide complex care to a young boy who lives with his family and pet dogs in the Dudley area of the West Midlands. As a Health Care Assistant you will be there providing support with all manual handling, dietary and medicinal...


  • Dudley, United Kingdom Optical Express Group Full time

    A leading healthcare provider in Dudley is seeking a dedicated Patient Advisor to enhance patient experience. In this role, you'll build relationships with patients, assist in consultations, and maintain accurate records. Ideal candidates are skilled in customer service, communication, and have a passion for patient care. This position offers a competitive...

  • Healthcare Assistant

    18 hours ago


    Dudley, United Kingdom City & County Complex care Full time

    **About the Healthcare Assistant Position**: **Salary: £11.00 to £14.00 per hour** **Hours**: **Tuesday and Friday 21:00 - 09:00 Waking Night** **Location: Dudley** We are looking to recruit dedicated Health Care Assistants to provide complex care to a young boy who lives with his family and pet dogs in the Dudley area of the West Midlands. As a Health...


  • Dudley, United Kingdom Blacks Vets Full time

    Your role and responsibilities Our reception team are the first point of contact for our clients, both existing and new, and are therefore responsible for representing the business in a professional and enthusiastic manner, and for giving our clients confidence in our award-winning care. It’s not always about knowing the answer; it’s about knowing how...

  • Locum Vet Surgeon

    1 week ago


    Dudley, Dudley, United Kingdom GLG Vets Full time £184,500 per year

    We are a thriving practice dedicated to providing top-quality veterinary care to pets in the Dudley area. We are seeking a Locum Veterinary Surgeon to join our team on a long-term basis starting in November 2024. The ideal candidate will be confident in handling a variety of cases and comfortable with both consultations and theatre work.Employment Type:...


  • Dudley, United Kingdom Caring Care Full time

    **IMMEDIATE START AND FULL TRAINING PROVIDED!** **Hours: Full Time & Part Time to suit** **Permanent roles** **Hourly Rate: £10.85 - £11.10 per hour** Are you looking to join a company that will provide you with job and income security in these unsecure times? Are you looking to help your community overcome its challenges in the current climate? Are you...


  • Dudley, United Kingdom Caring Care Full time

    **IMMEDIATE START AND FULL TRAINING PROVIDED!** **Hours: Full Time & Part Time to suit** **Permanent roles** **Hourly Rate: £11.85 - £12.10** per hour** Are you looking to join a company that will provide you with job and income security in these unsecure times? Are you looking to help your community overcome its challenges in the current climate? Are you...


  • Dudley, United Kingdom Newbury Care Full time

    **About us** Newbury Care Limited is a company offering home care that is based in Dudley DY1 1DU. We are customer-centric and professional. Our work environment includes: - Flexible working hours Newbury Care Limited is an agency providing care and support to individuals based in their own homes. We provide exceptional care delivery to all our current...