Customer Support Administrator

5 days ago


Manchester, United Kingdom Matt Burton Associates Full time

MBA are currently recruiting for a **Customer Support Administrator **to join one of the UK's leading digital car finance platforms. As a leading player in the car finance industry, our client puts their people at the heart of everything they do. They pride themselves on providing an exceptional service for their customers, as well as ensuring the happiness and growth of their employees.

As an enthusiastic Customer Support Administrator, you will be rewarded with various benefits along with the opportunity for fast progression.

**As a Customer Support Administrator, you will be required to complete the following tasks;**
- Update customer database to maintain accurate records
- Distributing and Validating documentation
- Providing a first-class experience for all our customers and demonstrating ownership of all queries.
- Data input, ensuring all information is captured and inputted onto internal systems.
- Meet your relevant KPIs, knowing what you need to achieve to succeed
**What we’re looking for from a Customer Support Administrator;**
- Telephony customer service experience
- Administration experience (preferred)
- Strong organisation skills and high level of attention to detail
- Ability to work under pressure and with a varied workload
- Team player with passion for helping others
- Proactive, able to work with initiative
**Customer Support Administrator Job Details;**
- Full time role, shifted between Monday - Sunday
- Permanent Roles
- £22,000 - £26,000 dependent on experience (Pro-Rata)
- Full Training Provided
- Located in Manchester City Centre.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £22,000.00-£26,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability



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