Customer Support Advisor
1 week ago
**ROLE SUMMARY**:
**Job Title: Property Support Advisor**
**Hours: Monday to Friday, 8:30 to 17:00**
**Location: Zenith Head Office, 47 Bengal Street, Manchester, M4 6BB**
**Salary: £25,000 per annum**
**Contract Type: Permanent**
The Property Support Advisor is a key member of the Central Support Management Team and is responsible for coordinating the administration of building repair and maintenance work and assisting with the development of a comprehensive record and systems database within the Property Management Department.
**DUTIES AND RESPONSIBILITIES**:
- Receive telephone calls from residents/lessees reporting maintenance issues and providing them with answers to enquiries about the estate
- Meet residents and client’s expectations through exceptional customer service
- Liaise with the internal maintenance division and co-ordinate and make maintenance appointments
- Arrange and monitor service contracts and assist the Finance team with service charge collection
- Ensure that the customer database remains up to date and with changes
- Ensure that the Property Management team are prepared for resident meetings, including attending and taking minutes when required
**REQUIREMENTS**:
- Great communication skills, both verbal and written
- A passion for customer service excellence
- Financial acumen
- Problem solving and decision-making skills
- IT Literate (experience of using In-house systems)
- Experience in residential property management (preferable not essential)
- Experience of using Qube (preferable not essential)
**Job Types**: Full-time, Permanent
Pay: £25,000.00 per year
**Benefits**:
- Company events
- Cycle to work scheme
- Employee discount
- Referral programme
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
-
Customer Service Advisor
4 days ago
Manchester, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - On-the-job training - Safe work environment - Company perks We are looking for a Customer Service Advisor to join our team in Manchester. This position is responsible for...
-
Customer Support Advisor
2 weeks ago
Manchester, United Kingdom Matt Burton Associates Full time**Job description** MBA are currently recruiting for a **Customer Support Advisor** to join one of the UK's leading digital car finance platforms. As a leading player in the car finance industry, our client puts their people at the heart of everything they do. They pride themselves on providing an exceptional service for their customers, as well as ensuring...
-
Customer Support Advisor
2 days ago
Manchester, United Kingdom KC Group Full time**Customer Support Advisor** **Job Duties and Responsibilities of the Customer Support Advisor will include**: - Listen to a range of customer service issues and offering innovative solutions to each problem. - Build positive relationships with Success Coaches in order to escalate queries and concerns where necessary. - Directing students to appropriate...
-
Customer Service Assistant
1 week ago
Manchester, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative in Manchester! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...
-
Customer Support Advisor
7 days ago
Manchester, United Kingdom Car Finance 247 Full time**About The Role**: Here at CarFinance 247 we are currently recruiting for Customer Support Advisor to join our team! As a Customer Support Advisor, you will be responsible for ensuring our Customers receive a seamless journey when finding and funding their perfect car. You will handle both inbound and outbound customer queries as well as being responsible...
-
Customer Support Advisor
1 week ago
Manchester, United Kingdom Car Finance 247 Full time**About The Role**: Are you looking for an exciting opportunity within Customer Service at the UK’s number one online car finance business? Here at CarFinance 247, we currently have a fantastic opportunity available for Customer Support Advisors to join our vibrant Sales Support team! As a Customer Support Advisor, you will be responsible for ensuring our...
-
Customer Support Advisor
2 weeks ago
Manchester, United Kingdom Muscle Food Limited Full time**Division/Department**: Customer Support Advisor **Location**: Manchester City Centre / Remote when required **Job Title**: Customer Support Advisor **Reports to**: Customer Support Team Manager **Salary**: £21k **Type of position**:Full-time **Days**: Mon - Fri - (Weekends on a 1 in 3/4 rotation) **Hours**:37.5 / week **General Description** The...
-
Customer Service Assistant
2 days ago
Manchester, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and fast-paced. Our work environment includes: - Modern office setting - Safe work environment - Company perks - Regular social events **Position: Customer Service Representative** **Core Duties & Responsibilities**: - Deal with customer complaints...
-
Customer Support Advisor
2 days ago
Manchester, United Kingdom Protective Packaging Ltd Full timeOur Customer Support Representatives are the first point of contact in our client’s journey and are therefore incredibly important us, which means we are looking for a customer service superstar, who can genuinely connect with our clients, while getting things done. We are a fast-growing packaging business based at our brand-new manufacturing site and...
-
Sales Advisor
1 week ago
Manchester, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Relaxed atmosphere - Regular social events **Responsibilities**: - Greet customers and provide excellent customer service. -...