Quality Control Jewellery Assessor

1 week ago

Birmingham, United Kingdom Austen & Blake (Neve Jewels Ltd) Full time

**About the Business**

The Neve Jewels Group comprises three leading diamond jewellery brands with a strong presence both internationally and in the UK. With exceptional growth over the last few years, we are on a mission to reshape and disrupt the diamond jewellery industry by being Europe’s only digital first jewellery group.

We are one of the very few jewellers in the country that has its own hand made workshop based in Jewellery Quarter, Birmingham. This allows us to provide our clients with an unrivaled range of unique jewellery, bespoke designs by choosing from our wide range of loose diamonds, selection of rings, styles and jewellery to provide them with perfect gifts, wedding bands, earrings, bracelets and pendants. All our diamonds are certified and conflict-free.

For further brand information please visit:
**The Role**

Quality Control Jewellery Assessor

We are seeking a Quality Control Jewellery Assessor to join our operations team based in Birmingham.

You will be responsible for:

- You are responsible for ensuring all business defined quality requirements are delivered ensuring operational and customer service excellences are met at all times.
- All quality control will be carried out on site in our workshop to maintain the high standards we pride ourselves on.
- To be able to identify any substandard repairs and report the findings.
- To be able to assess and determine whether acceptable or not, just as important to be able to judge positively as well as negatively.
- Responsible for reaching daily targets on quality control jobs completed in the workshop.

What we’re looking for:

- An individual with strong knowledge of jewellery (Metals, settings, tolerances, etc).
- High level of attention to detail.
- Jewellery Workshop experience.
- Experience of working within rigid regulations and procedures.
- Strong understanding of repair methods and what the successful outcome should be.
- Excellent interpersonal and communication skills both verbal and written.
- Able to use your initiative and be flexible, reacting to change quickly and effectively.
- Able to work as part of a team to ensure successful delivery of the demands of our department.
- Strong time management and organisational skills with the ability to work under pressure to tight deadlines, prioritising workload.

**Job Types**: Full-time, Permanent

Pay: From £24,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Private medical insurance
- Referral programme
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

Reference ID: Quality Control Jewellery Assessor

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