Repair Services Associate

1 week ago


Preston, United Kingdom Zebra Technologies Full time

**Overview**: Zebra** is waiting for you Come and join our world class manufacturing distribution and repairs centre based at Fulwood, Preston.

Joining the Zebra Preston family means being** seen, heard, valued,** and respected in a supportive and collaborative environment. Here, you’ll have opportunities to learn and grow your skill set at a leading global technology company.

Our site at Preston is one of seven manufacturing facilities across the globe with other manufacturing sites in the US and Holland. Here at our Preston facility, we manufacture labels, tags, receipt papers and wristbands. Our customers print these products with barcodes to identify and track assets, places, and people throughout their business. Our products are shipped to over 100 countries globally to customers operating in retail, health care, manufacturing, and logistics industries.

We also operate a repairs centre providing a quality repairs service to our customers. Learn more about what we do here at our Preston site by following this link.

We now have an excellent opportunity for **Repair Services Associate** looking to join our successful and expanding company.

**Repair Services Associate** performs logístical tasks (receiving & shipping), troubleshooting, repairs (mechanical or electrical in nature), testing, and cleaning of customer returned products. Directly supports operational improvement activities and the implementation of cost reduction ideas.

**Responsibilities**:

- Performs basic tasks associated with servicing customer product. This includes receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic and soldering, cleaning, testing, and final inspections
- Learns and develops familiarity with a smaller subset of products and processes
- Records work performed in the form of symptom codes and parts replacement reasons
- Provides input geared toward continuous improvement activities
- Learns and develops familiarity with various software tools
- Delivers work that falls withing acceptable error rate limits. Provides input geared toward improving existing work instruction documentation and the standardization of processes. Complies with all ESD practices. Understands basic ISO requirements
- Complies with all required safety practices and use of PPE
- Understands and complies with all aspects of the 5S program
- Learns and follows the basic calibration and maintenance requirements of the tools/equipment used in the operations
- Working hours: 8am to 4.30pm

**Qualifications**:

- Learns and closely follows established processes and directions
- General computer skills and numerical skills
- Ability to use initiative with excellent problem-solving skills
- Flexible approach with the ability to follow detailed instructions
- Able to work in a team environment

**Benefits**
- 25 days’ annual leave plus 8 bank holidays
- Group Personal Pension Plan
- Life Assurance
- Income Protection
- Sick Pay Scheme
- Private Medical Insurance Cover
- Cycle to Work Scheme
- Employee Assistance Programme (EAP)



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