Service Advisor
2 days ago
_**Service Advisor**_
Working in a small team the principal activity is to administer motor vehicle service and maintenance requirements for our client’s vehicle fleets. A reasonable technical understanding of vehicle service requirements along with a well organised and enthusiastic approach to work is essential. Excellent customer service is our goal and has resulted in the businesses continued growth since 2009
Duties to include:
- Receive information from drivers/fleet managers and insurance brokers
- Interpret technical requests from suppliers and authorise accordingly
- Ensure that all communication with clients are handled in a professional way, recognising that empathy is required when dealing with accident situations when drivers may be in a stressful situation
- Ensure all data is captured accurately and processed in a timely manner complying with the company’s benchmark targets at every stage
- Maintain the required level of diary follow up to ensure the company meets its obligations and contractual commitments to all clients
If you feel you have the right attitude and skills then we will help you to develop your career in the right direction with a company that recognises the value of great staff.
**Benefits**:
- Bonus scheme
- On-site parking
- Salary £22-23K plus bonus of £1500-3000 PA
**Job Types**: Full-time, Contract
Package: £23,750.00-£25,750.00 per year
**Salary**: £23,750.00-£25,750.00 per year
**Benefits**:
- Casual dress
- Employee discount
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Daily screening and deep cleaning of office facilities
**Experience**:
- Motor Vehicle Service Advisors: 1 year (preferred)
- Vehicle technician: 1 year (preferred)
Work Location: One location
Reference ID: ISG008
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