Sales & Marketing Assistant

JOB SUMMARY

IGEA Medical is seeking a UK Sales & Marketing Assistant to join their team based in Wetherby, West Yorkshire. The Sales & Marketing Assistant will provide support to the Country Manager and Sales Force, alongside day to day operations of a medical device company and running of the office.

RESPONSIBILITIES & DUTIES

Accurately processing of customer orders and purchase orders, from order to remittance.
- Raising invoices and credit notes; Orders and invoice management via Sage
- Liaising with relevant NHS contacts to ensure timely payment
- Management of order fulfillment

Customer Services
- Provide telephone and digital assistance to patients interested in the company products.
- Guide patients throughout the ordering process and offer technical support.

Stock Control
- Manage the device inventory and liaise with our manufacturing department to ensure that our stock levels are adequate to the needs of the local market
- Stock maintenance including organising import and export, stock level reporting

Marketing
- Organising of travel & accommodation for both staff and customers to UK and International events
- Organisation and management of travel for attendees to Masterclass/Educational Events (both national and international)
- Marketing Events organiser for exhibitions & meetings
- Organisation and booking of congress events including transportation of exhibition stands and material, liaising with event administrator and Logistics Company and associated travel and accommodation
- Ensuring UK stock levels of marketing materials are listed, monitored and maintained.
- Work with the marketing team to help in the creation of marketing collateral.
- Record marketing expenses and create detailed reports.

Accurately process and administrate customer quotations and contracts
- Liaising with hospital administration regarding stock and purchase orders, raising quotations

Office administration duties
- Minute taking
- Maintenance of marketing budget tracker (MS Exel)
- Maintenance of sales tracker (MS Exel)
- Diary management (MS Outlook & CRM)
- Expense Reporting (MS Exel)
- Proof reading documentation of a medical nature including clinical marketing material
- Organisation of team meetings
- New starter industry credential checking
- Post
- Stationary

Maintenance contracts
- Liaising with appropriate site contacts and engineers in relation to maintenance of medical device/company equipment

Sales Force Support
- Support Product Specialists with sales opportunities when needed
- E-mail campaigns
- HR admin support to UK and head Office in Italy
- CRM management and reporting
- Maintenance of multiple spreadsheets
- Ad hoc projects and other duties as requested in line with company objectives

**QUALIFICATIONS & SKILLS**
- Highly Proficient in MS Office with expertise in Microsoft Word, Microsoft Excel and Power Point
- High level of customer service
- Exceptional communication skills both written and verbal
- Superior organisation skills, with the ability to work to deadlines
- Sage experience preferred
- NHS Supply Chain experience advantageous
- Excellent time management skills ensuring a high level of productivity
- Attention to detail and a high degree of accuracy

Occasional UK and European travel will be required

**PERSONAL QUALITIES**

Ability to work autonomously with minimum supervision

Takes ownership for tasks

Communicative at all levels

Proactive approach/ Self starter

Part-time hours: 30 per week

**Job Types**: Part-time, Permanent

**Job Types**: Part-time, Permanent
Part-time hours: 30 per week

**Salary**: £18,720.00-£21,060.00 per year

Additional pay:

- Yearly bonus

**Benefits**:

- Company pension
- On-site parking
Schedule:

- Monday to Friday
**Experience**:

- Sales & Marketing/Customer service: 3 years (preferred)