Customer Service

19 hours ago


Bradford, United Kingdom Search Consultancy Full time

How much personality does your company have? We have an opportunity with a company that has bucket loads This friendly organisation offers a unique working environment and a longstanding team.
This isn't your average customer service job and here's why
This role is working with a major supermarket based at their superb offices in Bradford (BD3)
Their core values are based around people and providing exceptional service to their customers - who wouldn't want to be part of that?
You could get a permanent contract, they won't lose good people and there is lots of opportunity to convert this temporary role into something more permanent
**The hours are between 8am-11pm (8 hour shifts) working 5 days out of 7 so will include some weekends.**
The first 4 weeks are office based due to training, but then hybrid working applies
**So what's the role?**
- Answering inbound calls from customers who may require information about the products they bought
- Providing updates on orders and keeping customer details up to date
- Keep customers happy by understanding their issues and aiming for first call resolution
- Maybe the delivery is running late, you might need to check where it is and give customer updates
- Answering product queries, maybe a customer wants to understand more about recent sales and new products?

**Role details**
- £10 per hour
- Weekly pay through Search every Friday
- Weekly well-being catch up calls with Search
- Hours between 8am-11pm 5 days out of 7 including working some weekends
- Perm contract for those who excel in their role
- Onsite canteen
- Brilliant modern offices


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