Telemarketer

Since the year 2000, OEC has grown globally to more than 1,400 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.

**We power connections to keep our world up and running.**

OEC is the leading technology provider for the automotive parts aftersales industry, building networks for manufacturers, dealers, repairers, and insurers that allow all connected stakeholders to thrive. Since the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.

**Job Summary**:
The Telesales department at our Newbury Office is growing rapidly, and we are looking for fun, outgoing personalities to match the energy within the team. Reporting to the Telesales Manager, the Telesales Advisor is responsible for representing OEC and the manufacturers we work with, building and maintaining strong relationships with new and existing Customers, whilst achieving sales growth.

**Job Duties/ Tasks**:

- Make outbound sales calls to customers.
- Take inbound calls from customers and handle enquiries.
- Achieve personal KPI‘s and objectives with target Customers.
- Utilise all product promotions effectively to achieve specific goals.
- Identify and leverage potential sales opportunities within Customer base.
- Maintain own product knowledge and awareness of competitor activities.
- Collate feedback from customer base on a monthly basis.
- Spread awareness on the Brands covered by the Vehicle Manufacturer.

**Experience, skills and key competencies**:

- Be a self-starter with a proven track record in building strong relationships.
- Be a confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment (not essential).
- Have a passion for providing a great Customer service experience.
- Have the ability to relate well to others and work as part of a team.
- Have excellent verbal and written communication skills with a professional telephone manner.
- Preferable to have automotive industry experience but not required.
- Results orientated.
- IT literate with knowledge of MS Excel.

**Why join us?**
- Training provided during the induction and continuous throughout your employment.
- Commission plan.
- Pension Scheme.
- Company benefits.
- Company activities (Christmas parties, game days, charity events, etc).
- Ad-hoc incentives.
- Fun, friendly, team environment.
- Career progression.

**Job Types**: Full-time, Permanent

Pay: From £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Free flu jabs
- Free parking
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Commission pay

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Newbury

Reference ID: Telesales