Showroom Counter Assistant

7 days ago

Kirkwall, United Kingdom MacGregor Industrial Supplies Ltd Full time

We are currently seeking a Counter Assistant to assist with the day-to-day running of our busy showroom. The role will involve dealing with customer enquiries, processing sales, stock replenishing and general upkeep of the showroom floor.

**Key Responsibilities**
- Provide excellent customer service.
- Communicate effectively with customers.
- Provide a welcoming and friendly environment for customers.
- Resolve customer queries and complaints in a timely and appropriate manner.
- Carry out counter sales and customer orders.
- Provide support for other trade counters as required.
- Assist with showroom security.
- Display product ranges and equipment.
- Where applicable, arrange PDI (pre-delivery inspection) for equipment sold.
- Work on electronic point of sale system.
- Replenish showroom shelves, create daily pick-lists and retain high shop-keeping standards.
- Ensure customers are charged correctly through accurate shelf edge labels.
- Ensure cleanliness and presentation levels in the showroom.
- Careful product handing, storing and security of stock.
- Ensure all delivery notes are checked against deliveries and discrepancies reported.

**Skills and Experience**
- Must be able to demonstrate direct customer sales experience.
- Able to demonstrate flexibility in order to successfully meet the requirements of the Showroom and stock replenishment.
- Good numeracy and literacy skills.
- Anticipate and appreciate customer needs, build relationships to help negotiate future sales and promote account uptake.
- Capable of working on your own and make successful decisions contributing to a sale.
- Have a high attention to detail, excellent time management and organisational skills.

**Benefits**
- Accredited Living Wage Employer
- Employee discount
- Pension Scheme
- Death in Service Benefit
- Cycle to work scheme
- Discretionary annual bonus, based on company performance
- Extra holiday after one year

Pay: £24,960.00 per year

Work Location: In person

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