Ward Clerk Maternity Services

11 hours ago

Walsall, United Kingdom Walsall Healthcare NHS Trust Full time

We are currently looking for an enthusiastic hard working individual to join our ward clerk team here within the maternity service. Main roles will include working alongside the clinical team within maternity and performing administrative tasks for the care group.

For further information or to arrange an informal visit please contact

Edwin George - Admin Team Leader, Laura Parsons - Matron or Julie Newton - Care Group Manageron 01922 721172.

To provide an efficient, effective and comprehensive administrative support for the ward/department/area
Duties will include administrative tasks such as record keeping, data entry, filing and scanning.
The post holder will be expected to provide flexible cover within the whole of Maternity Services.
You will be covering all areas of Maternity and providing general admin support to the Care Group.

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 286,700, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor Hospital houses the full range of district general hospital services under one roof. The £170 million development of our Pleck Road site was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. Work is also well underway on its multi-million pound new Urgent and Emergency Care Centre which will house a new Emergency Department (including Children’s Emergency Department), co-located Paediatric Assessment Unit, Acute Medical Unit and Urgent Care Centre. This is scheduled for completion this year.

We provide high quality, friendly and effective community health services from some 60 sites including Health Centres and GP surgeries. Covering Walsall and beyond, our multidisciplinary services include rapid response in the community and home-based care, so that those with long-term conditions and the frail and elderly, can remain in their own homes to be cared for wherever appropriate.

Dealing with telephone queries, checking and updating patient information with clinical staff, managers and patients
Communicating information verbally and in writing, providing routine information for patients and staff on, for example discharge, admission, transfers May be required to handle barriers to understanding for example anxious patients, relatives, cultural differences, and language or communication difficulties
Analytical & Judgemental
Resolves problems, such as locating notes, patient appointment issues, accuracy of patient information, ward queries and escalating when necessary

Planning and Organisation

Organises own workload
Organises patient transportation, discharges, appointments and patient admissions
(ADTs)

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