IT and Webcasting Supporting Officer

1 day ago


Falkirk, United Kingdom Scottish Government Full time

Overview:
The Planning and Environmental Appeals Division decide or make recommendations for Scottish Ministers on a range of planning and environmental appeals and other cases, and is part of the Scottish Government Legal Directorate.

We are currently recruiting for an IT and Webcasting Supporting Officer. You will work with another IT and Webcasting Supporting Officer to provide IT and admin support of various DPEA systems to staff and stakeholders. You will also be responsible for the set-up, running and recording of live and virtual events, using portable webcasting kit as required.

**Responsibilities**:

- As required transport, set up, operate webcasting and public announcement equipment, providing onsite support at hearing and inquiries.
- Assist, advise and action all aspects of virtual meetings, for both internal and external events.
- Responsible for updating Twitter account, Web publisher, My Gov, letter templates, forms, Connect Web space, User guidance and other systems/documentation as instructed.
- Provide statistical data and reports for monthly management reports, annual review, parliamentary questions, FOI requests, and any other queries relating to DPEA.
- Provide first contact support to staff including home based reporters, casework staff and members of the public on IT related issues. Ability to research, investigate, work on own initiative and as part of a team to resolve issues.
- Provide support to team IT projects to enhance IT systems such as documenting discussions at meetings, assisting in developing training and guidance for the division for the case management system.
- As required, carry out finance duties to meet business needs within DPEA, such as purchasing equipment and raising purchase orders.

**Competencies**

Information Management

Team Work

Self Awareness

Communications and Engagement

Essential Criteria & Qualifications:
Full Driving licence will be required to transport webcasting equipment to various locations throughout Scotland to Webcast hearing and inquiries as part of an open and transparent decision making process.

**Essential Criteria**

1. Confident use of ICT and have a flexible and positive attitude to change.

2. Ability to work on own initiative, excellent organisational skills, prioritising workload including the ability to work within tight and challenging deadlines to handle competing priorities to deliver a range of tasks within strict deadlines.

3. Ability to work effectively as part of a team meet challenging demands. Ability to build positive working relationships with staff across all grades and with a range of stakeholders.

4. Strong verbal and written communication skills with confidence to challenge, when appropriate.

**For further information on this vacancy please download and review the “Further Information for Job Applicants” which you will find below.**

Person Specification and further information for job applicants

**As part of any recruitment process, Scottish Government and associated public bodies collects and processes personal data relating to job applicants and applicants for public appointments.**

**Personal information you provide in the recruitment process will be made available to Scottish Government and our additional data processors.



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