Senior Av Technician

1 day ago


London, United Kingdom Concept Human Solutions Full time

UNDERSTANDING, SERVICE, TRUST
3 Words that Guarantee Results in Recruitment

Senior AV Technician
London salary up to £37,000
One of Europe's Leading providers of integrated AV communication systems. A leading specialist in the design, supply and installation of integrated AV systems. Due to continued success and growth of the business are seeking to recruit an Senior AV Technicianto provide on site technical support. Monday to Friday 8.30am 5.00pm To provide service delivery and technical support of all installed systems.

The Role:

- 2nd Line technical support for onsite IT teams who will undertake initial 1st line support activity

*Fault triage and identification

*Remote monitoring via Crestron Fusion support of VBrick system ie hardware & Firmware updates

*Validation of faults implement work around the event of system failures

*Coordination and management of site fault tickets via the inhouse ticketing system

*Develop site documentation for fault triage and escalations through to the helpdesk

*Manage critical spares stocvk report for site

*Liaise with and manage 3rd party suppliers

*Be fully competent in digital AV environments IT literate understanding network architecture and structured cable infrastructures

*Ability to multitask and work under pressure to strict deadlines

*Remain client facing and calm under pressure at all times

**Benefits**:

- 3% pension contribution (after 3 months probation period)
- 23 days holiday in first year (holiday years rising after length
of service January to December) to 25 during 3rd year
- Death in service benefits (3 x annual salary)
- Private medical insurance (after 6 months probation period)
- Join a company who value you



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