Administrative Assistant

Are you looking for a fulfilling role where you can make a real impact? Taurus Healthcare is seeking motivated individuals to join our team and support the delivery of exceptional patient care. As an Administrative Assistant, you’ll play a key role in providing vital administrative support to our Operations team, ensuring that everything runs smoothly and efficiently.

**What We Offer**:

- Convenient central location at Nelson House, Whitecross Road Hereford.
- Full-time, Monday to Friday
- Exciting Benefits: Enjoy a range of benefits including the NHS pension and access to the Vivup benefits package - helping you thrive both personally and professionally.

**What You’ll Do**:

- Provide excellent telephone support and administrative assistance to the Operations team.
- Ensure all documentation is accurate, complete, and fit for purpose.

**What We’re Looking For**:

- Motivated individuals who are eager to be part of a dynamic team making a difference to patient care.
- A passion for providing excellent administrative support in a busy environment.

You’ll report directly to our Operations Managers, working in a team that values precision and reliability.

**Main duties of the job**
- **Support the Team**: Learn about all of Taurus services so you can step in to help cover for colleagues during busy times, such as annual leave or unexpected absences.
- **Scheduling & Rotas**: Help manage and fill the staff schedules to ensure we always have the right people in the right place at the right time.
- **Data Entry**: Make sure important information is accurately added to our systems, helping us keep everything up to date and organised.
- **Diary Management**: Managing appointment books.
- **Stock & Supplies**:Assist with ordering supplies needed for our services, so everything is available when its needed.
- **Action Log**: Keep an eye on the action log, checking off tasks and making sure they're completed on time.
- **Support Audits**: Help the team stay on top of internal and external audits, making sure we meet required standards.
- **Data Collection**: Assist in collecting and organizing information to measure our performance and ensure were hitting our goals.
- **Service Complaints & Incidents**: Help record any complaints or incidents, and make sure they are reported accurately for monthly updates.
- **Using Systems**: Get familiar with our software and tools to help manage schedules, medical records, and other key processes.

In particular knowledge of this software would be advantageous: Emis Web, _Microsoft Office, E-Rs and Adastra._

**Taurus Healthcare offer many employee benefits, such as**:
Access to a generous NHS pension scheme with 20.68% employer contribution.
- 33 to 38 days annual leave entitlement, including bank holidays, depending on service (pro rata for part-time staff).
- Access to an extensive Employee Benefits Programme (Vivup) offering:

- 24/7 access to counselling services.
- Salary sacrifice scheme for cars and bikes.
- Access to a wide range of discounts from national retailers.
- Access to the Blue Light extensive discount scheme.

**About us**:
**Join Taurus Healthcare - Making a Difference in Patient Care**

Taurus Healthcare, founded in 2012, is the trusted provider arm of the GP Federation, supporting over **185,000 patients** across Herefordshire. Owned and run by the dedicated partners of the Herefordshire Primary Care community, we focus on delivering **outstanding, patient-centered care** that brings health services closer to home.

At Taurus, we are committed to providing high-quality, cost-effective healthcare while ensuring that patients who require hospital services are seen quickly and efficiently. Our ethos is built on delivering **exceptional care** both in the community and in service locations.

**Why Join Us? A Fast-Paced, Impactful Environment**: Be part of a dynamic team that's always striving to deliver the **best possible care**.
- **Supportive, Friendly Team**: Join a close-knit group of passionate professionals who work together to make a real difference in patient lives.

If you're ready to be part of a healthcare provider that truly values its staff and makes a lasting impact on the community, **Taurus Healthcare is the place for you.**

Pay: £24,506.79 per year

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Administrative experience: 2 years (preferred)

Work Location: In person

Application deadline: 08/10/2025