Technical Support Officer

1 week ago

West Suffolk, United Kingdom West Suffolk Council Full time

**About the role**:
We are looking for an enthusiastic Technical Support Officer to join the council’s Property Services team. This exciting opportunity is to be part of a busy, dynamic team providing support to both the council’s Property and Estate Surveyors.

As a Technical Support Officer, you will be required to have good organisational and communication skills as you will need to be able to effectively triage enquiries from customers, tenants, suppliers, and other departments for both commercial and council managed properties. You will also be required to update the property management software, Technology Forge, used in the management of the council’s portfolio.

This role is ideal for someone who is highly motivated, positive and organised.

**Why work for us?** Our benefits include**:

- Generous pension scheme - contribute between 5.5% and 6.8% (depending on your salary) and the council will contribute 26%
- Life assurance - a payment of three times your annual salary
- flexible working options to enable work/life balance
- agile working - ability to work in the office and from home
- access to a unique employee benefits package which includes discounts and cashback on supermarkets, high street shops, holidays, mobile phones, electrical goods, savings and loan schemes and many other products and services
- Salary sacrifice benefits including Cycle to Work scheme, Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and repay through your monthly salary)
- Rail and bus staff discounts
- A range of Health and Wellbeing initiatives including an employee assistance programme
- Discounted membership at Abbeycroft Leisure centres
- A culture of learning inspiring staff to focus on continuous learning
- Modern office accommodation

**For more information**:
**Closing date**:11 May 2025

**Interview date**:19 May 2025

West Suffolk Council has been rated in the top 10 councils for climate action and as a member of UK100 has demonstrated its commitment to a rapid transition to Net Zero with Clean Air in our communities. The council has declared a climate and biodiversity emergency and is committed to working towards net zero emissions by 2030.

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