Senior UX Researcher

7 days ago

Bracknell, United Kingdom Head Office Full time

**Is an advocate within the team and wider business for UX Research and supports opportunities to build capability beyond the digital customer experience, supporting a wider understanding of user-centred design through a generative, evaluative, iterative and exploratory process to aid decision-making and test assumptions and hypotheses.**

**Able to run workshops on customer needs and generate enthusiasm for customer centric thinking.**

**Keeps up to date with new research techniques and trials new approaches.**

**Defines user research as a service to the business, project teams and product owners. Continuously improves and standardises engagements, documents and outputs. Creates and shares an accessible knowledge base of insight.**
- ** Working knowledge of UX testing kit and software.**
- ** Able to work in a lab and remote environments**
- ** Customer Orientation**
- ** Commercial Awareness**
- ** Acting as consultant**
- ** Stakeholder management**
- ** Usability**
- ** Interface architecture**
- ** Business Analysis**

**Essential**
- ** Usability/requirements**
- ** Analysis**
- ** Retail ecommerce experience within a large organisation**
- ** Information architecture**
- ** Interaction design**
- ** Website development**
- ** Web metrics/traffic analysis**
- ** Working knowledge of UX testing kit and software**
- ** Able to work in a lab and remote environments**

**Desirable**
- ** GCSEs Maths and English (Grade A-C)**
- ** Related Degree**
- ** Customer Orientation**
- ** Commercial Awareness**
- ** Acting as consultant**
- ** Stakeholder management**
- ** Usability

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