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Customer Service Administrator

2 weeks ago

Guildford, United Kingdom Right Now Group Full time

Are you looking for an order based administration or customer service role within a friendly team and a company who invest heavily in their training and staff welfare?

Ideally you would have experience within an office based role, or pride yourself of your attention to detail and process driven nature.

Experience in processing Purchase orders, Invoices, Purchasing or Shipping would also be highly desirable.

**Job Title**:Customer Service Administrator

**Job Type**: Permanent

**Hours**: 37.5 hours a week Mon - Fri (Hybrid working)

**Salary**: 26k

**Location**: Guildford

**Role Overview**:
Entering, monitoring and tracking customer purchase orders. Maintaining order information and providing knowledgeable support for assigned products. Processing debit and credit payments.

**Key Responsibilities**:

- Processing customer orders ensuring accuracy at all times
- Promoting products and services
- Communicating information to customers
- Ad hoc reporting duties

**Desirabl**e skills**:

- Experience in an office based Administration, Customer Service or similar
- An existing interest, qualification or experience within Purchasing
- Knowledge of Shipping, ideally international
- Desire to provide excellent customer service
- Attention to detail
- MS Office skills
- Proactive nature