Sales Support Specialist

4 days ago

York, United Kingdom Splendid Hospitality Group Full time

Sales Support Specialist - North UK (Hybrid/Remote Working)

**Salary**: up to £32K

We’re now looking for a Sales Support Specialist to support the wider sales team.

The Sales Support Specialist works both with existing sales leads and new opportunities to qualify customer requirements against the strategic needs of our business to secure quality appointments for the sales team, meeting agreed KPI’s to include call volume and conversion.

The Sales Support Specialist works under their own initiative and ensures that sales administration is in place to support account development and penetration, planning and communication. Maximises customer facing activity by ensuring good journey planning and diary management for the wider Sales Team.

What we offer you:
We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen to develop you’ll have the opportunity to explore the business with various career options. In addition, we offer:

- 28 holiday days
- Automatic enrolment into a workplace pension scheme
- Heavily discounted hotel stays and food & beverage discounts
- Amazing high street and lifestyle savings for you and your family
- 24/7 Employee Assistance Programme for you and your family
About us:
Our success lies amongst the strengths and skills of the dedicated and professional people we employ.

Everyone at Splendid Hospitality is committed to The Splendid Hospitality Way, delivering genuine service to 'Create Extraordinary Experiences'. The team offers a wealth of experience across a variety of talents ensuring that the Group is well positioned to achieve its vision to be a Centre of Global Excellence for Hospitality.

Your role in our family:
Key responsibilities to your role:

- Support with Rate Loading and RFP completion as required
- Research and prospect for new sales leads on behalf of the Sales Team.
- Provide administrative support to the Sales Team
- Play a supporting role with RFP’s, update master pricing log, following up with hotels for rates
- Assist team with quarterly review presentations
- Support the co-ordination of FAM, hospitality events and trade shows
- Assist in planning of exhibitions
- Provides support to the Sales team for tracking of account production
- Support the execution of defined marketing strategies within the wider strategic business plan
What we are looking for:

- Self-motivated individual
- Strong customer development ans relationship management skills
- Ability to work under own initiative to meet assigned goals
- Experience in a hotel related or commercial sales environment
- Verbal and numerical analytical ability
- Strong communication, negotiation and telephone skills
- Sales Force experience preferred
What happens next:
The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive

**Job Types**: Full-time, Permanent

**Salary**: From £32,000.00 per year

Schedule:

- Monday to Friday
**Experience**:

- Sales: 1 year (preferred)

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