Returns Administrator

1 day ago

York, United Kingdom Gear4Music Full time

**Who we are**

Launched in 2003, we’re a vibrant and fast-growing Company with a passion for music. We really care about our people and want them to grow with us in an open and supportive environment.

We are a diverse team of over 500 people located in 5 different countries, across a wide range of different focus areas including marketing, logistics, technology, and customer service.

Our Reverse Logistics operation is based within our impressive Clifton Moor distribution facility serving customers throughout the UK and mainland Europe. We are currently recruiting for a talented, passionate and professional Returns Administration Assistant to join our Returns team.

**Who you are**

Our ideal applicant will be an enthusiastic person with a can-do attitude Ideally you will have experience of working within a similar role in a Warehouse or have a background in Administration. Work experience within the music instrument industry would be advantageous but not essential.

**What you will do**

This is a flexible and diverse role where you would be required to manage a daily rolling inbox and problem solve for our Returns Operatives across multiple hubs.

Day to Day Duties will include
- Management of a rolling inbox
- Stock management including web listings
- Flexibility to help with stock checks
- Supplier communication
- Working close with other departments

**What your skill set may look like**
- Good communication skills with the ability to work well with colleagues within the department
- A team player who is self-motivated and can work independently
- Experience in Microsoft products including Word and Excel
- Excellent attention to detail
- Ability to effectively prioritise workload
- Customer-orientated and service driven
- Enthusiastic and reliable with a ‘can do’ approach to work
- You will be required to demonstrate manual handling skills

**What we'll give you**

Alongside the benefit of working with a fantastic bunch of talented people, we want to help you get the most out of your work and your free time, setting clear objectives and providing development opportunities, whilst ensuring your general wellbeing is at the forefront of our minds.
- A generous discount scheme if you want to buy a product from us
- Health Assured Employee Assistance Programme, helping you to manage personal issues at work and at home
- An employee referral scheme
- A ‘go home’ culture. No one is expecting you to work longer than your hours
- Development opportunities and regular one to ones

Plus, all the usual things you’d expect:

- Employer pension scheme
- Eyecare vouchers
- Cycle to work scheme
- Company sick pay scheme
- Enhanced maternity & paternity pay
- A relaxed dress code and great coffee machine

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