Facilities Assistant

21 hours ago

West Ham, United Kingdom L&Q Full time

**INTERNAL ONLY VACANCY - THIS VACANCY IS ONLY AVAILABLE TO EMPLOYEES OF THE L&Q GROUP AND ITS SUBSIDIARIES. ANY APPLICATIONS RECEIVED FROM EXTERNAL CANDIDATES WILL NOT BE PROGRESSED**

***Contract Type: Permanent, Full time**

**Hours of Work**:35 hours per week**

**Location: West Ham Lane**
**Persona: Agile**
**Salary: Starting from £27,582 per annum**

**Interviews will be held on: 16**th** January 2025**

The Corporate Facilities Department are recruiting a Facilities Assistant. To be successful, you must be organised, flexible and enthusiastic with a ‘can do’ attitude. You will have a commitment to providing excellent customer service and be able to show initiative along with strong organisation skills to meet deadlines. You will be required to liaise with L&Q staff and contractors directly to arrange and action Facilities Management issues through to fulfilment. You will have experience with iBuy and liaising regularly with the finance department. An understanding of Microsoft Excel is also essential for this role.

**Key responsibilities will be**:

- To provide full administrative support to the Facilities Management team
- To provide first line support in enquires for all Facilities Management related Issues
- To provide the best customer service at all times to all customers, both internally and externally that contact the Facilities Department
- Raise purchase orders via iBuy and to contact suppliers regarding deliver of goods / service
- To be responsible for the running of the Facilities Helpdesk
- To effectively liaise with all other departments that are also involved in dealing with the work of the Facilities Management team

**Our commitments**:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.

As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.

Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.

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