Sales and Administration Assistant

2 weeks ago

Perth, United Kingdom Christmas Direct Full time

_**Salary range is £23,000 - £25,000 pro-rata depending on number of hours**_

We are looking for an enthusiastic Sales and Administration Assistant to join our team.

Christmas Direct and DZD are successful online businesses based in Perth specialising in the supply of high quality seasonal products to both businesses and consumers. Our customers have a variety of needs, ranging from towns and cities looking to attract visitors using festive displays, TV and theatre production teams sourcing display pieces for sets, lights and props for celebrations or events as well as our all-important domestic customers looking to light up their homes and gardens. As a small team in a family-owned business, we know how important reputation is within the industry and we believe passionately in providing a very high standard of customer service.

This is a real opportunity for you to be part of our small team where no two days are ever the same. We believe in giving you the freedom to learn, grow and develop using your own initiative, your input is always welcomed - your ideas will be heard and valued and your skills recognised.

What we need from you:
We need you to have exceptional organisational skills and the ability to stay calm and focused in a very busy environment. During our frantic festive season, you will be fielding constant enquiries, while processing orders and assisting customers via our online live chat. We need someone who can work efficiently through a task list ensuring nothing is missed, while maintaining a positive attitude.

**Day to day duties will include**:

- Process sales orders from customers
- Answering incoming calls, web chat
- Liaise with the sales team and other departments
- Inputting data and information into IT systems
- Checking data accuracy in orders
- Become an expert on the company's products and service offerings

**What we are looking for**:

- Genuine enjoyment of customer service and interaction
- Articulate, with a pleasant, confident and professional manner.
- Able to communicate effectively with both colleagues and clients
- Team player who can also work on own initiative
- Exceptional written and verbal communication skills
- An ability to think clearly and act quickly in what can be a very fast-moving environment.
- Attention to detail
- Competent with Microsoft packages and IT systems

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Flexitime

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

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