User Experience Specialist

Overview:
HCG is a global leader in medical communications, comprising of seven interconnected agencies with distinct personalities and complementary skills, and supported by the HCG Engagement Group, a 100 strong team of creative, digital, and innovation experts focused on one thing: engaging healthcare professionals.

Our culture generates a thought arena, driving future thinking, collaboration, and communication excellence. We are passionate about providing the reach and resolve required to deliver programs that move hearts and minds.

The Engagement Group’s creative team is a collaborative team of experts, charged with ideating and executing compelling visual stories and experiences that give a voice to science and bring data to life.

**Requirements**:
5-7+ years of agency experience as a UI/UX designer or Digital Strategist

Pharma and healthcare experience desired

**Overview**

The User Experience (UX) Specialist is a senior level professional whose job involves understanding, researching, and streamlining technology products, such as websites, apps, and interfaces to deliver the best possible user experience to our clients and their customers. They will focus on planning and guiding the UX, including improving the design and functionality of the digital products and solutions we produce by working with the User Interface (UI) design team and Digital Production and Technology teams, to understand user goals and thereby promote usability of the end product. And they are ready to roll up their sleeves and contribute where necessary, whether it’s designing user journeys or helping contribute to the UI design using Adobe XD or Sketch, bringing their expertise and insights to the task.

The UX Specialist will collect, review, and refine client and end user requirements (where possible), and weigh client needs, user preferences, and visual design to ensure the end experience meets all three requirements at the highest level. Ultimately, their aim is to create an engaging user experience because they understand the user’s motivation, instinctive behavior, and reactions as well as the strategic goals of the digital product or solution.

**Experience and expertise**
**The breadth of experience should include**:

- High level of interface design experience, including user journeys, interface design and audience research
- Proficiency in Adobe XD and/or Sketch
- Strong digital design background and experience
- Ability to think conceptually - to distil client briefs and strategic imperatives into compelling communication materials
- Ability to effectively interface between UI designers and technology and planning teams
- Ability to advocate for UX best practice, using clear, persuasive arguments
- Experience in both client
- and developer-facing interactions, and when necessary, be able to translate between these teams to ensure everyone is aiming for the same goal
- Lead projects through to final execution, working collaboratively, and coordinating deliverables and deadlines with colleagues and clients throughout all phases of a project is a must
- Understanding and ability to provide accurate cost and time estimates for creative efforts on projects is essential
- Must be adept at Adobe Creative and Microsoft Office suite

**Personal Skills**

We have high standards. You will be bringing creative leadership to a high-achieving in-house team with your solid integrated understanding of the marketing and communications business.

You must be motivated with a flexible and can-do attitude, combined with excellent communication skills. You should show an ability to overcome challenging requirements and demonstrate creativity and innovation in finding ways to execute never-been-done-before ideas. We expect you to keep abreast of the latest creative and digital trends.

The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law