Ward Clerk

We're looking for a Band 2 Ward Clerk to support our team on Ferring Ward, Salvington Lodge Hospital. The Ward Clerk role is varied and you will be based on the ward dealing with enquiries from patients, relatives and other healthcare professionals on a daily basis. The role requires you to have excellent communication and customer care skills as you will be the first person to meet and greet visitors to the ward.

You will need to be computer literate as you will be responsible for booking patient appointments, and updating patient information to include real time admission, transfers and discharges. You will be working in a busy environment and you will be required to work on your own initiative as well as part of a team. The ability to multi-task is essential. The nature of this post requires the post holder to be diplomatic, sensitive, and able to support the delivery of the best care possible for our patients.

Ferring Ward at Salvington Lodge Hospital is in Worthing with close links to other community inpatient services. We pride ourselves in caring for patients of all ages with a variety of complex medical conditions and those who have post-surgical rehabilitation needs. Our last Care Quality Commission inspection rated our community inpatient services as Outstanding for caring and our overall Trust rating as Good. If you are passionate about making a difference and want to contribute to an organisation which is continuously striving to improve then we would love to hear from you.

**In return we can offer you**:

- Flexible working patterns
- Supportive learning environment
- Dedicated career pathways and great opportunities for continuing professional development
- Commitment to and support for your health and wellbeing
- NHS Pension Scheme
- NHS discount and salary sacrifice schemes

The surrounding area has good transport links to London and Brighton. We have free onsite parking and are 30 minutes walk away from the train station shops.

The post holder will be responsible for providing administrative support to the unit to ensure its smooth operation and running. The post holder’s primary role will be to assist in providing a comprehensive efficient administrative system to the unit’s multidisciplinary staff that ensures they are supported in their roles.

Working as a member of the team they will act as the main focal and central access point for communication within the unit and be responsible for collating and disseminating information and data that facilitates the day to day unit operation. They will deal with all levels of staff, patients, relatives and members of the public as well as outside organisations and agencies. Using their communication skills the post holder will have the ability to use their initiative, working with mínimal supervision to tight deadlines and maintain a flexible approach whilst respecting confidentiality for work undertaken,

Please job description and person spec attached for more details.